Babar Nisar - Certified Scrum Master (Csm) Email & Phone Number

Walnut, California

Managing a Quality Assurance teams, responsibilities are included but not limited to participate in hiring, termination, and performance management process. Ensure that standard quality practices/processes are followed and/or managed. Oversee resources that are responsible for the design and execution of Test Plans, Test Scripts and procedures for acceptance testing of new or modified applications and/or systems in an environment of diverse development platforms, computing environments, software, hardware technology and tools, etc. Responsibilities extend to development, maintenance, and enhancement of QA standards and procedures within a line of business or technology function. As QA Manager provided management oversight, scheduling, and training coordination for QA activities performed by the QA Team in support of systems and software projects. Managing Capacity Plan for the resources, providing the forecast man hours, and managing within the budget for all phases of QA testing, also coordinate with business personals, engineers, software developers, architects, vendors and operations in determining whether systems and system components, including hardware, networks, system software, tools, and applications are appropriate and/or ready for implementation. Provide support framework for development teams and business personals in the area of quality control and the development of new or revised applications. Responsible for the establishment of Automated test scripts for the applications. Responsible on providing the status and reports to the management and the project team.• Direct support of Senior Executive Management on several key strategic initiatives• Strategic Planning including analyzing the hardware and software need for the department individuals.• Work with Management on continuous improvement initiatives• Managed development of impact and risk assessments• Managed onshore and offshore team to perform Smoke, Functional and Regression Testing.

Pasadena, California

• Supported Senior Executive management on several key strategic initiatives• Maintained existing responsibilities, as well as assuming ownership of Strategic Planning responsibilities• Successfully led Strategic Planning efforts, including analyzing the hardware and software need for the department individuals.• Successfully led the Analysis and presented the solution of existing Countrywide Bank (Retail, Web, and Commercial) QA Testing environmental need.• Involved in the process of development and implement better SDLC systems.• Worked with Management on continuous improvement initiatives• Led many big projects including COPS and Disaster Recovery, developed Test Plans, reported status, issue identification, managed deliverable quality, as well as facilitate sign-off on deliverable• Worked closely with business owners as well as subject matter experts to lead the complex projects• Defined the required metrics needed to support the business case, as well as managing the gathering and analysis of the metrics received from the business• Managed development of impact and risk assessments• Other duties included proactively determining technical issues and solutions, Modeling, designing, coding and executing QTP (Quick Test Professional) scripts against defined test cases, as well as manual testing based on written test cases and knowledge of the requirements and end-users’ needs. • Performed Functional, Regression, Smoke, Stress, and load testing.

Agoura Hills, California

Enterprise Account Management (EAM) is a system that stores Business Partner information for WLD, CMD, CMVLLC, and FSL. EAM VB client is use to setup or edit a Business Partner or Business offices, while web based EAM Support site tool is use to setup the users’ security level, branch prices, and owner codes as well as to maintain the reports.Responsibilities included but not limited to:• Modeling, designing, coding and executing QTP (Quick Test Professional) scripts against defined test cases, as well as manual testing based on written test cases and knowledge of the requirements and end-users’ needs. • Perform functional, regression, stress, and load testing.• Analyzes and troubleshoots potential defects to isolate variables and likely causes.• Verifies test results in all forms, including graphical user interfaces, relational databases, printed output, and data transmissions. • Participate in design reviews represent performance testing. - Work closely with Software Engineers in the development.- Provide performance consulting expertise to Project Managers, System Analysts and Architects.• Other duties included proactively determining technical issues and solutions. - Knowledge of SDLC methodology.- Test software releases, create PCRs, Work Orders, and DRs.- Elicit and document business requirements.- Design tools to enhance the automated testing.- Develop and document product requirements as part of Product Development Team.- Develop and document application test plans based on software requirements and technical specifications.• Created test plans, scenarios, cases, defects for many systems• Led several projects included ARP (Application Recovery Procedure) for Disaster Recovery. ARP is a guide to the orderly restoration of information services or processes in the event of a disaster.

Agoura Hills, California

Served as the project link between the business units and the PT development teams on complex projects. At the Systems Analyst level we were responsible for overseeing entire projects or multiple projects. Project areas include new development efforts; system changes impacting multiple systems, application or components; and design or best practice-oriented projects.Responsibilities included but not limited to:• Researches technical solutions for complex system issues, changes and enhancements (field additions, workflow fit, etc.). Determines research method best suited to task.• Generate process flowcharts.• Encourages staff to participate in activities that promote a positive work environment.• Developed alternative solutions for assigned projects and makes determination on final solution. Ensures that needs of multiple business units, business flow and system flow have all been considered in alternatives.• Communicated with a variety of areas (developers, users, help desk, management, other system groups: AI, LandSafe, Production Technology, Secondary Marketing, etc.) for the purpose of gathering information, determining problem sources, analyzing resolution options and finding technical solutions.• Acted as technical project manager for complex projects. Defined project requirements, plans efforts, determines milestones, defines interdependencies, provides management reporting, and resolves issues. Is often responsible for multiple projects at one time. Ensures that projects remain on track and are completed on schedule.• Wrote WO’s (work orders), PCR’s (technical specifications)• Conducted and attended meetings with business units, developers and senior management to determine project scope, business requirements, etc.• Conducted PCR walk-through with divisions in order to obtain approval prior to PCR implementation.• Acted as negotiator between development groups and user communities to resolve issues surrounding project.

Calabasas, California

Active involvement in level 2 and level 3 production issues that need to be addressed ASAP. The team is responsible for providing maintenance and support services to (LOS) loan origination systems like ADVANTEdge, CWBC.COM and other systems like Atlas (a set of servers providing asynchronous COM services with XML as data carrier, extensively used for ADVANTEdge, and also for CWBC.COM). The support activity involves extensive research in the databases for any data inconsistencies/issues; user interface behavior issues and functionality related problems. There is a well-defined process of issue identification and resolution.Responsibilities included but not limited to:• Provided second level application and systems maintenance and support; included support of the interfaces to various central components and after-hours production support for critical issues.• Documentation and training to junior analysts. • Additional services in the form of crisis management; health and well being monitoring, alerting and reporting; and management of special projects and coordination of execution windows for server and services upgrades and enhancements.

Mundelien, Llinois

• Ongoing direct support of Senior Executive management on several key strategic initiatives• Maintained existing responsibilities, as well as assuming ownership of Strategic Planning responsibilities• Responsible for Marketing and key account management for all accounts • Buying and maintaining the Leads and distributing to sales force• Design and produce graphic presentation materials for Client/prospect presentations. • Consult with sales and asset management to develop appropriate messages.• Compile and maintain statistical, indices performance, fore cast and other economic information for database and presentation purposes.• Ensure compliance to standards of design and presentation in the production of all marketing and presentation materials.• Design and produce marketing and presentation materials that would include charts and graphs of financial, client account, indices, and economic performance.• Maintain Database of historical economic, indices, and financial markets performance data for use in client/prospect presentations.• Coordinate the production and printing of presentation books and marketing materials with outside vendors and internal staff.• Manage monthly and quarterly sales performance information and for casts.• Interface with providers of industry financial data in the preparation of performance comparison.• Created booths and presentations for global and local Expo and Exhibitions • Created Press Releases and Industrial Magazine articles• Created marketing concepts, design principles, and selling technology to whole sellers and end-users.• Developed networking concepts and Internet technologies.• Design and maintained LAN and WAN infrastructure.• Modified and maintained database system.• Developed, designed, and maintained Print-O-Tape e-commerce site• Defined company’s hardware and software needs• Provided infrastructure support, and control costs

Computer Science

Computer Graphics

Bachelor - Graphics Design