Volunteer role

 Panelist, Malcolm Baldrige National Quality Award Board of Examiners (3 years). As a result of experiences, fully embraced philosophy of continuous performance improvement.  Registered mediator, arbitrator, and conflict management trainer, teacher, and consultant (ongoing). Conflict management practices positively impact skills and ability to manage work, lead others to best performance, and form collaborative work relationships with all involved. Co-Creator and Executive Director, two 501(c)(3) organizations. With The Healing Bridge Foundation, had meaningful voice in the national discussion about female veterans in crisis. KeyBridge Foundation Center for Conflict Resolution registered mediator (ongoing). Helps to change organizations and individuals through conducting mediations for Americans with Disabilities Act (ADA) national cases (virtual; face-face). Contract trainer and curricula developer (ongoing). Influenced organizational culture and climate through leadership development focused on major healthcare facility’s intact management staffs (collaborative curriculum development) and real estate institute’s continuing education courses for client license holders (sole curriculum developer). Radio show creator, host, and producer. Secured sponsorships and created, hosted, and produced daily 30-minute talk show, focused on best business practices with a single guest, in the Atlanta, GA AM radio market

2015-2018: Held lead faculty member role for all MBA, MSM, and MSL programsServed as 1 of 4 task force leaders for Walden University School of Management for pursuit of ACBSP “Going Beyond Accreditation” initiative. Earned Bronze Achievement Award in 2019 and Silver Achievement Award in 2020 as first recipient for each award and recognition from the Performance Evaluation Network (PEN), based on Baldrige Excellence Framework (awarded Advancement- Level recognition) ADDITIONAL HIGHER EDUCATION EXPERIENCECAPELLA UNIVERSITY SCHOOL OF BUSINESS AND TECHNOLOGY (virtual)Doctoral faculty member and mentor (part-time)SHORTER COLLEGE, Atlanta, GAAssistant Professor and BSBA Program DirectorMIDLANDS TECHNICAL COLLEGE, Columbia, SCDirector of Academic Development DEKALB COLLEGE, Clarkston, GAAssistant Professor, Business Administration