Babatunde Ajayi

Babatunde Ajayi Email and Phone Number

Technical Support Specialist @ Computer warehouse group ( CWG)
nigeria
Babatunde Ajayi's Location
Lagos State, Nigeria, Nigeria
About Babatunde Ajayi

Tech. Support Ambassador

Babatunde Ajayi's Current Company Details
Computer warehouse group ( CWG)

Computer Warehouse Group ( Cwg)

View
Technical Support Specialist
nigeria
Website:
cwlgroup.com
Employees:
64
Babatunde Ajayi Work Experience Details
  • Freelance
    O365 Cloud Engineer
    Freelance Aug 2021 - Present
    Nigeria
  • Computer Warehouse Group ( Cwg)
    M365 Technical Support Engineer
    Computer Warehouse Group ( Cwg) Mar 2021 - Present
    Lagos, Lagos, Nigeria
    ✓ Answer, elevate and prioritize incoming phone and email ICT support requests by Microsoftcustomers using an online Case management system.✓ Use a variety of tools and resources to promptly diagnose, resolve and communicate statusback to the user.✓ Managed access to systems through Azure Active Directory, Exchange, Teams, SharePoint.✓ Management System, Teams/SharePoint/OneDrive Admin center and a wide range ofMicrosoft Applications like Teams, Outlook, SharePoint, OneDrive, etc.✓ Utilize excellent communication and interpersonal skills while working effectively within ateam environment to provide quality customer service support.✓ Update and document resolution to issues for future purpose.✓ Work collaboratively with the team and when necessary, escalate complex issues to otherteam members or escalation Team.
  • Tek Experts
    O365 Technical Support Engineer
    Tek Experts Jan 2019 - Jan 2021
    Lagos, Nigeria
    Senior Engineer at Tek-ExpertsUse the ticketing process to attend to customers’ request.Resolve support request raised by MS customers ranging from Identity and services, SharePoint, Teams toexchange issues.Review and escalate Technical Roadblocks (TRBs) to the Engineering Team.Collaborate for and document resolutionsManagement System, Teams/SharePoint/OneDrive Admin center and a wide range ofMicrosoft Applications like Teams, Outlook, SharePoint, OneDrive, etc.
  • Computer Warehouse Group Plc/ Fcmb
    It Support Specialist
    Computer Warehouse Group Plc/ Fcmb Jul 2015 - Dec 2018
    Lagos, Lagos, Nigeria
    ✓ Installation of operating systems, configure and support and maintenance of OEM such asHP, DELL, IBM laptops and desktop systems etc.✓ ATM (OS) installation and technical support✓ Resolved end users’ O365 issues ()✓ Worked on Windows server; adding and modifying users, systems and printers to thedomain.✓ Virtual machine deployments.✓ Installation, virtualization of servers and active directory management✓ Resource networking (printers, scanner etc.)

Babatunde Ajayi Skills

Computer Hardware Troubleshooting

Babatunde Ajayi Education Details

Frequently Asked Questions about Babatunde Ajayi

What company does Babatunde Ajayi work for?

Babatunde Ajayi works for Computer Warehouse Group ( Cwg)

What is Babatunde Ajayi's role at the current company?

Babatunde Ajayi's current role is Technical Support Specialist.

What schools did Babatunde Ajayi attend?

Babatunde Ajayi attended Federal University Of Technology Akure.

What skills is Babatunde Ajayi known for?

Babatunde Ajayi has skills like Computer Hardware Troubleshooting.

Who are Babatunde Ajayi's colleagues?

Babatunde Ajayi's colleagues are Irene Okoli, Anderson Igboanugo, Yetunde Araba, Tajjudeen Abduhhadee, Ahmed Borodo, Genevive Okwara, Ejike Daniel.

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