Operations Manager
CurrentManage the operation of the billing department, front office, credentialing, encompassing medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up and denial management.•Manage the operational workflow and process related to clients with outstanding results in terms of quality and quantity.•Promote effective use of data for quality assessment and improvement of customer services.Reviewing monthly collection reports and providing… Show more Manage the operation of the billing department, front office, credentialing, encompassing medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up and denial management.•Manage the operational workflow and process related to clients with outstanding results in terms of quality and quantity.•Promote effective use of data for quality assessment and improvement of customer services.Reviewing monthly collection reports and providing insights.•Coordinate billing activities between healthcare providers/clinics and insurance carriers, including private insurance companies, Medicare and Medicaid.•Liaise between operations team and clients.•Promote effective use of data for quality assessment and improvement of customer services.•Responsible to prepare processes improvement plan and data trending reports for the clients. Show less