• Organizes multiple groups of 5-7 individuals for weekly Dungeons & Dragons ttrpg gaming sessions• Gameplay consists of running scenarios that deal with role playing, creative problem solving, and social conflicts in a fantasy setting• Utilizing original storytelling materials, improvisation, and team-building strategies to create and document entertaining scenarios for participants• Writing, producing, acting, and leading through data organization, scheduling, conflict resolution, and player engagement• Implementing gaming sessions as a source of fundraising for non-profit efforts relating to helping the disenfranchised and vulnerable members of local communities.

• Produced and edited photography and video content for use in social media, digital, and conventional print media campaigns across all existing and emerging platforms, including but not limited to Instagram, Facebook, X (Twitter), and LinkedIn.• Work closely with internal clients across multiple departments to understand their goals, preferences, and incorporate their feedback into the content creation process.• Contribute in writing compelling on-brand social copy with the goal of capturing the attention of the viewer, communicate key messages, and encourages education of the viewer.• Developed and creating informative and engaging event release packages, including press releases, fact sheets, and other materials, to promote events and generate media coverage.• Convert incoming raw customer data information into visual data sheets for organization and comprehension on how customers interact with the company • Maintained a media calendar for all events, seamlessly integrating it with the Community Partnership Program, Marketing, Communications, and Social Media teams to ensure effective event publicity.• Developed and implemented a photo/video organization system for present and upcoming events, ensuring easy search and retrieval across multiple departments.• Provide graphic design support for Long Island and New Jersey companies• Monitored social listening after Community Partnership Program (CPP) events to gauge client and public reactions.• Conceptualized, calendared, created, produced, and posted engaging social and digital content aligned with our brand identity and business goals, including on-site involvement in creating recorded and live storytelling events, announcements, and corporate scenarios.

• Assisted in analyzing and reporting on Mobile and Desktop Web developments for the company’s pages, including My Account, the Storm Center, and Western Union Speedpay sites.• Engaged with the Communications team and Customer Service to promptly address customer concerns, service issues, and general inquiries.• Trained team members on optimizing the Sprinklr system for After Hours customer service support and Storm Details.• Developed and monitored Social Media strategies across all platforms, including advertising campaigns and crisis communications.• Demonstrated strong analytical abilities through oral, written, and presentation skills.• Utilized knowledge of CAS/EBO and billing processes.• Created test plans, strategies, and scripts for User Acceptance Testing (UAT).• Validated solutions, conducted training, and documented processes for new technologies.• Collaborated with department leads to enhance the Request for Service process using current technologies.• Developed and maintained data visualization diagrams, source files, and Excel spreadsheets.• Supported the implementation of new tools and technologies through process improvement initiatives.

• Develop the groundwork for Social Media reporting and analysis of incoming customer surveys. • Maintain a friendly social media presence on all social networking platforms. • Create curriculum and train team members on how to optimize the Sprinklr system for After Hours monitoring and Storm Details. • Build, execute and monitor strategies for all activities on all social media platforms, including advertising campaigns. • Engage with Communications team and Customer Service to answer any customer concerns, service issues or general inquiries of the company in a timely manner. • Assist in analyzing and reporting in Mobile and Desktop Web developments of the Company’s pages, including My Account, the Storm Center, and the Western Union Speedpay sites.

• Photograph candid and posed models and event attendees • Direct, edit and produce single and multi-camera video productions • Conduct high quality photo shoots, video packages and prints for clients with a multitude of needs• Manage and maintain social media advertising and involvement across several Social Media platforms• Created, photographed and published a book of photography

• Worked with Marketing and Advertising on tailoring advertisements for various social media sites• Expanded social media channels from two to eight to expand customer outreach • Generated daily content for social media, ranging from LIPA promotions to media alerts and current events • Assisted Communications Department as a Media Spokesperson • Created and distributed press release web blasts and social media content for media and customers • Generated and distributed Crisis Communication language and distribution protocols during severe storms• Established connections with customers via social networking outlets during severe storms • Coordinated field and internal shoots for LIPA stock photography, social media channels and standard media • Created and maintained video of board meetings • Updated and maintained public information website

• Edited and maintained a 3,000+ video archive for PCHTV.com and YouTube • Assisted in creative design and wireframe concepts for intranet sites • Created and maintained multimedia content for Company’s intranet site • Shot and created promotional videos for various social networking promotions on platforms such as Facebook, YouTube and Google+ • Created and edited web graphics for main pch.com, shopandwin.com and search.pch.com sites as well as promotional email deployments • Created character illustrations for PCH.com, SearchAndWin, Facebook and the PCH Blog

Redesigned company public relations media and logos used in client's daily settings.Assisted leading group discussions regarding redesign concepts and distribution.

Redesigned company brochures and hand-outs used in client's daily settings regarding social issues.Assisted leading group discussions regarding redesign concepts and distribution.Assisted in photography and videography during creative sessions.

Maintaining business’ e-commerce site, website and performing various information technology services within the department buildings.

Redesigned company brochures and logos used in client's daily settings. Assisted leading group discussions regarding redesign concepts and distribution.

Uploaded and maintained information on the Excellus employee websites.Fulfilled duties assigned by mentor.

Designed all menus, including wine and children menus.

Animated characters for children PC/CD and online downloadable gamesLip-Synched characters actions to voice and music cuesMade In-game props for children's games