We're making AI accessible to companies allowing them to leverage this technology to become more efficient in their business. We democratize AI through our no-code platform, empowering business teams with our out of the box and custom solutions. Our platform offers solutions that seamlessly integrate into existing processes of any team, simplifying and executing complex tasks while providing valuable insights. This enables teams to work more productively and manage a greater volume of complex operations with accurate and up-to-date information.

I had the opportunity to define and execute the demo strategy for our GTM motion that successfully met the needs of both our customers (external impact) and the GTM teams (internal impact). Leading a outstanding engineering team, we've been able to create an innovative demo platform to host our live and self-guided demos that was fundamental to deploy demo automation and scale demo impact within the customer buying journey. The demo platform we've built offer a set of customizations and personalized experiences, enabling users to demonstrate precisely what each customer wants to see. The self-guided demos, have become a vital tool for our sales team, serving as a valuable resource that they can share with customers. The demo strategy that we've executed showed results very fast by increasing pipeline generation, reducing the sales cycle and expanding deals size while driving deals to close.

In my role as Director of Solutions Engineering, I've accelerated the momentum in the LATAM region, significantly driving sales growth by embodying a strategic and customer-centric approach. I've maintained a steadfast commitment to excellence, establishing the "Engineering Hub," an innovative structure designed to empower and elevate the performance of our Solutions Engineers. This strategic team has become pivotal in providing assets and deal support for our most strategic deals. By focusing on automation and template creation, we've significantly increased the efficiency of our Solutions Engineering team and our sales process. In addition to leading both the LATAM Solutions Engineering and Demo Engineering teams, I've utilized my leadership skills to actively contribute to several initiatives. I've passionately mentored women within the Solutions Engineering team, an endeavor close to my heart and reflective of my belief in fostering an inclusive and diverse work environment. I've also spearheaded the Solutions Engineering Enablement for the global team, dedicating my expertise to ensure our Engineers are equipped with the necessary tools and knowledge to thrive and innovate. To top it off, I've managed the Solutions Engineering rewards and recognition work stream, acknowledging and celebrating the achievements of our global SE community.

My journey was marked by rapid growth, strong collaboration, and continuous innovation. I had the privilege of leading a dynamic team that doubled in size to meet the rising demands of the LATAM region – a testament to the exceptional performance of our sales team. I also embraced the responsibility of overseeing the Global SE's Demo Engineering team. The cornerstone of my execution has always been nurturing robust relationships. I spearheaded strategic partnerships with other teams where I could help make impact. These collaborations proved to be invaluable in refining our product line, elevating our customer experience, and driving sales and customer satisfaction to new heights. For example with the Sales Enablement team, we've executed a knowledge sharing strategy to enhance Account Executives (AE) and Solutions Engineers (SE) partnership while empower our AE with a deep understanding of our product, equipping them to perform at their best. In collaboration with Marketing, the SE helped to create engaging blog posts, webinars and speaking in events, contributing significantly to lead generation. This blend of strategic engagement, team leadership, and technical acumen underscored the commitment to deliver value, improve customer satisfaction, and make a lasting impact on sales and revenue.

This was my first leadership role in GTM and Solutions Engineering. As a member of the founding team of Twilio in Brazil, I was instrumental in laying the foundation for Twilio's LATAM expansion and was entrusted with the responsibility of leading the technical sales team and building the area from the ground up. This included hiring top-notch talent, establishing efficient operational processes such as the Rules of Engagement and Technical Forecasting, and fostering a multicultural team stationed across the United States, Colombia, and Brazil. The LATAM SE team was characterized by an unwavering commitment to technical sales innovation, a quality that not only set us apart but also fueled our consistent performance in surpassing sales targets. In this role, I leveraged my technical expertise, strategic acumen, and leadership capabilities to build a strong foundation for Twilio in LATAM. Our solid start was the springboard to consistent success, delivering tangible value, boosting customer satisfaction, and driving substantial growth in sales and revenue.

In the aftermath of the Teravoz acquisition, I took on two pivotal roles. Firstly, I developed and executed a strategic plan for the Teravoz product's end-of-life, a delicate operation requiring acute foresight and meticulous planning. This process was instrumental in ensuring business continuity and mitigating any potential disruption.Simultaneously, I assumed the responsibility of guiding Teravoz customers towards transitioning their solutions to Twilio. I managed this process from end-to-end, leveraging my understanding of customer needs, robust communication strategies, and detailed project management to ensure a seamless migration process. The successful execution of these responsibilities not only ensured customer satisfaction but also contributed to the sustained growth of our product offerings and start building Twilio presence in the region. In essence, my actions during this crucial period underlined my ability to deliver tangible value during periods of significant change, further developing my reputation as a strategic and customer-focused leader which pointed me to join the GTM team on my next step at the company.

--> Teravoz was acquired by Twilio in November/2019 I led a talented engineering team with the goal of developing and maintaining a robust Hosted PBX cloud solution, facilitating businesses of all sizes to streamline their operations through Voice. We introduced powerful communication APIs that enabled our clients to integrate Teravoz PBX API into their ecosystems smoothly, providing them with the necessary tools to deliver high-quality and reliable customer service in a secure environment. Our platform also offered smart reporting features, equipped with real-time and historical data insights, to aid our customers in understanding their operational behaviors. Our clientele includes industry leaders like Nubank, Quinto Andar, RockContent and Loft

I spearheaded the creation of an innovative software solution that transformed the way hospitals manage their revenue cycles. The vision was to harness the capabilities of AI and machine learning to develop not a complete new experience that resulted in more efficiency and productivity. We crafted an intuitive UI and immersive UX that captivated users, making complex processes feel effortless. Through the integration of comprehensive dashboards and analytics, we provided hospitals with the data-driven insights needed to streamline their financial decisions.

I was responsible for driving the development cycle and overseeing project management while ensuring a seamless synergy between our local engineering team and the engineering teams located in New Delhi, India. The scope was composed by building products and delivering projects with global impact for Sprinklr business and customers worldwide. In collaboration with the Product team, I brought clarity to product requirements for the engineers and QA teams, which substantially reduced delivery failures. By adopting Scrum and Kanban methodologies, I effectively kept teams focused and on track, ensuring our project timelines were met and the quality of our deliverables remained high. My leadership style emphasized a people-first culture, where I facilitated open communication and promoted continuous learning through regular mentoring and coaching sessions.

In my role as Engineering Manager at Easy Taxi, I championed the Agile culture, coordinating closely with all stakeholders to ensure the alignment of Engineering deliverables with business goals. I guided the development teams (working under a squad model) in defining project phase strategies, leading key project meetings and Scrum ceremonies. Partnering with the Product team, I managed the project scope and performed risk analyses based on roadmap definitions. My responsibilities also encompassed overseeing all product releases across 33 countries, which included launching apps across Android, iOS, and Windows Phone platforms. My leadership was instrumental in bridging the gap between technical execution and business strategy.

I played a key part in improving the development process for both the development teams and product owners. My main objective was to identify and remove obstacles, ensuring ongoing development productivity and timely delivery of sprints. I conducted crucial Scrum sessions, including daily stand-ups, planning, refinement, reviews, and retrospectives. Additionally, I prepared management reports and performed risk analyses.I collaborated closely with the Product Owner, turning strategic decisions into functional and non-functional requirements for web and mobile projects. I was responsible for creating epics and user stories, using Design Thinking principles to guide the development of new features and improvements. I also organized and conducted refinement sessions, adhering to the standards of the Scrum methodology. This approach allowed us to convert business goals into attainable technology advancements.

As a Quality Assurance Analyst, I dedicated my efforts to ensuring the superior quality of digital products of Abril Digital business unit. My responsibilities encompassed managing testing efforts, evaluating test coverage (automated or manual), and overseeing bugs management throughout all cycle: development, acceptance, and production. After the development cycle, I liaised closely with the Product Owner to approve deliveries and coordinate releases. I also prepared comprehensive reports detailing project quality assurance aspects, defect severity/priority, and unit test coverage. My contributions were significant in projects like IBA and Veja, as well as the evolutionary maintenance of legacy projects, all of which were managed using Scrum and Kanban methodologies.

As part of the digital department's process team, I assisted in the formulation of processes and its workflow procedures across multiple technology spheres: engineering, infrastructure and quality assurance. I also monitored the effectiveness of these processes post-implementation, making necessary adjustments to ensure optimal operation.

The work I executed as QA was instrumental in maintaining the excellence of digital products throughout their engineering cycle, partnering with software engineers during our scrum cycle. I planned and executed test cases via Behavior Driven Development and was responsible for the bugs management for our team. I had the opportunity to contribute to several significant digital transformation projects of the company at this time.