Senior Technical Support Engineer
Johnson & Johnson Pvt Ltd(Payroll of ITSource Technologies Ltd)nominated from Business for One J&J Kolkata project
Feb 2018 - Jul 2018
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Bablu Paul Email & Phone Number
Senior Technical Support Engineer at Johnson & Johnson
1 work email found
@rediffmail.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Role
Senior Technical Support Engineer at Johnson & Johnson
Location
Kolkata, West Bengal, India
Who is Bablu Paul? Overview
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Quick answer
Bablu Paul is listed as Senior Technical Support Engineer at Johnson & Johnson based in Kolkata, West Bengal, India. AeroLeads shows a work email signal at rediffmail.com and a matched LinkedIn profile for Bablu Paul.
Bablu Paul previously worked as Senior Technical Support Engineer at Johnson & Johnson and Senior Technical Support Engineer at Getronics. Bablu Paul holds Bachelor Of Commerce (B.Com.), Business/Commerce, General from University Of Calcutta.
Company email context
Email format at rediffmail.com
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{last}.{first}@rediffmail.com
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Profile bio
About Bablu Paul
16.1 years experience in IT fieldCertification : MCSE, CCNA, ITIL Foundation.Skill- Wintel Server Administrator(Server Virtualization Tools-Hyper-V Admin),Incident Management,Cloud ComputingKindly share my cv with your recruitment team to consider for any suitable vacancy that may suit with my skillset and experience .Thanks to All in advance.Regards, Bablu Paul
Listed skills include Ccna, Mcse On Windows 2003 Server, and Itil Certified.
7 roles
Bablu Paul work experience
A career timeline built from the work history available for this profile.
Senior Technical Support Engineer
Support Company: Johnson & Johnson Pvt. Ltd.(Payroll of Getronics Solutions India Pvt. Ltd.)Wintel Server Administrator,Desk Side Services L2 Support , 24x7 FOTS Support,Remote Support Leading the team as a shift lead. Systematic Job Distribution among the resource depending on criticality and severity. Communicating with client following the mentioned escalation process when and where situation demands. Taking responsibility during Multi tower critical activity. Deliver the Task or Incident or change to the client within the time span following minimum britches. IRIS as incident logging tool is used. Desk Side Services L2 (DSS L2) support, day to day Incident and Request management support of Kolkata users.. Helpdesk operations supporting approx. 650 users with desktops, laptops, printers and other peripherals. Also supporting and monitoring day to day service desk operations. Scheduling patch management on systems and working on it. Working on the non-compliant systems to make them compliant which are not as per Johnson & Johnson compliance. Initiating and attending different weekly client calls. Allocating the resource depending on the critical job activity and monitor them till delivery Remote Support through LogMeIn Rescue for outstation User. Maintaining critical schedule activity of Feet on the Street on CTask Ticket (Like IT Infrastructure Non-EDC Shutdown Restart, Shutdown DC) IRIS ServiceNow Service Desk, Incident Management, Configuration Management(CMDB), Asset Management operation WKS ID Creation, Password Reset through Citrix XenApp PC Deployment Printer installation and troubleshooting User Profiles Backup and Restore. Configuration Data Card, PKI,Entrust Digital Id, Blackberry ,Android Phone,I-Phone,I-Pad & other Wi-Fi peripherals Maintaining Server Room, Managing Lease Line & MPLS Line(Partially). Install ,configure & troubleshoot of Wintel & Windows Server domain
Dec 2012 - Sep 2017
Customer Engineer
Support Company: Johnson & Johnson Ltd.(Payroll of INFODATA CORPORATION)Desk Side Services L2 Support , 24x7 FOTS Support,Remote Support
Feb 2010 - Dec 2012
Customer Engineer
Johnson & Johnson Ltd(Contructual Employee of Futech Corporation)Desk Side Services L2 Support , 24x7 FOTS Support,Remote Support
Aug 2006 - Jan 2010
Senior Service Engineer
Binary Solutions Pvt. Ltd.
Senior Service Engineer Assembling & Troubleshooting Desktop & Laptop Configuring & Troubleshooting Network Installation & Troubleshooting Printer Configuring Active Directory,DNS,DHCP,Exchange ServerManaging & Maintaining of Win2k Server, Novell4.1, Red hat linux9.0,WirelessG-Broadband Router,Vdata,Broadband,Vonage Voip system,ADSL Router Configuring 1800 series modular router,Industrial P.C, Network Printer,Plotter, Rconnect etc. Configuration and maintenance of CISCO Router (1700 and 2660 series) and CISCO Switches (2950 series).
Aug 2004 - Jul 2006
Service Engineer
Riddhi Siddhi Computers
Service Engineer Assembling & Troubleshooting Desktop & Laptop Configuring & Troubleshooting Network Installation & Troubleshooting Printer Configuring Active Directory,DNS,DHCP,Exchange Server
Jul 2002 - Aug 2004
Trainee Hardware & Network Support Engineer
Lalani Info-Tech Ltd
Trainee Hardware & Network Support Engineer
Jan 2002 - Jun 2002
1 education record
Bablu Paul education
FAQ
Frequently asked questions about Bablu Paul
Quick answers generated from the profile data available on this page.
What is Bablu Paul's role at their current company?
Bablu Paul is listed as Senior Technical Support Engineer at Johnson & Johnson.
What is Bablu Paul's email address?
AeroLeads has found 1 work email signal at @rediffmail.com for Bablu Paul.
Where is Bablu Paul based?
Bablu Paul is based in Kolkata, West Bengal, India.
What companies has Bablu Paul worked for?
Bablu Paul has worked for Johnson & Johnson, Getronics, Binary Solutions Pvt. Ltd., Riddhi Siddhi Computers, and Lalani Info-Tech Ltd.
How can I contact Bablu Paul?
You can use AeroLeads to view verified contact signals for Bablu Paul, including work email, phone, and LinkedIn data when available.
What schools did Bablu Paul attend?
Bablu Paul holds Bachelor Of Commerce (B.Com.), Business/Commerce, General from University Of Calcutta.
What skills is Bablu Paul known for?
Bablu Paul is listed with skills including Ccna, Mcse On Windows 2003 Server, and Itil Certified.
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