Customer Service Associate Dynamic and results-driven Customer Service Associate with a proven track record of delivering exceptional customer experiences. Managed a high volume of inquiries, achieving a 20% reduction in response time and resolving issues with precision, leading to a 15% increase in customer satisfaction. Leveraging 2+ years of experience, robust interpersonal skills, and a dedication to customer satisfaction. Proficient in Salesforce, Excel, Gmail, and Word with a typing speed of 50 WPM; Recognized for surpassing sales targets as a Chat and sales Executive and demonstrating leadership in conflict management and teamwork.Contact details Ph: 7042648642 Gmail: ansaribablu090@gmail.com
Bada Business Pvt. Ltd.
View- Website:
- vivekbindra.com
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- 14
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Business ConsultantBada Business Pvt. Ltd.Noida, Up, In -
Business ConsultantBada Business Pvt. Ltd. Oct 2022 - PresentNoida, Uttar Pradesh, India -
Chat & Sales ExecutiveCogent E Services Feb 2022 - Oct 2022Noida, Up 201301• Achieved a remarkable 20% increase in sales performance while serving as a Chat and Sales Executive at Cogent E Services within the Lenskart process.• Demonstrated commitment to excellence by consistently providing top-notch customer service, resulting in a 15% improvement in customer satisfaction ratings.• Utilized a proactive approach to problem-solving, resolving customer issues promptly and efficiently, leading to a 25% reduction in customer complaints -
Customer Service AssociateIgt Solutions Jan 2021 - Jan 2022Gurugram, Haryana, India• Managed High-Volume Operations: Efficiently handled a 30% increase in incoming calls and emails at IGT Solutions, ensuring timely resolution of air travel reservations.• System Expertise: Leveraged expertise in IGT's proprietary systems, processing bookings, generating tickets, and maintaining accurate client information with a 98% accuracy rate.• Exemplary Customer Service: Resolved customer issues with professionalism, consistently achieving a 95% customer satisfaction rate.
Bablu Ansari Education Details
Frequently Asked Questions about Bablu Ansari
What company does Bablu Ansari work for?
Bablu Ansari works for Bada Business Pvt. Ltd.
What is Bablu Ansari's role at the current company?
Bablu Ansari's current role is Business Consultant.
What schools did Bablu Ansari attend?
Bablu Ansari attended The Tourism School.
Who are Bablu Ansari's colleagues?
Bablu Ansari's colleagues are Mohan Lal, Prakash Choudhary, Munir Khan, Prashant Kumar, Ravi Kumar, Ritik Babu, Poonam Chouhan.
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