Key responsibilities Administer and Ensure compliance to all sales Practices for branches  Perform Various Training session for the team and coordinate and review efficient usage of all sales formula and aid & prepare effective sales program with quality Career Counselling. Deal closely with customers to determine their needs, answer their questions about our Product and recommend the right solutions. Review work of all sales person on weekly & hourly Basis. Maintain effective customer relationship and execute all strategic business plan and monitor branch sales process and product knowledge. Coordinate with Marketing Manager and prepare all required reports and ensure achievement of all sales objectives and analyse progress of all activities.  Store and sort data in electronic form and present reports. Inform client of unforeseen delays or problems Perform Appraisals for all branch employees and provide training as per the requirement. Prepare and Analyse profit and loss statement for branch and maintain all current business and ensure optimal level of customer service. Regularly attend sales meeting and training session.

Key responsibilities Monitor the team’s progress, identify shortcomings and propose improvements. Coordinating with CMD and managing schedules, filing important documents and communicating relevant information. Meeting and Greeting VVIP Clients of CMD. Delegating tasks to appropriate team members.  Monitoring the performance of the team Supervising and guiding the team as well as providing incentives to motivate staff to achieve task being assigned to them. Building and maintaining good working relationship with customers Records daily Activities and complaints in the guest relation Logbook and inform the respective department head. Assist and coordinates with other department to ensure consistent Services.

Key responsibilities Attending Business Class VVIP & VIP Guests. Planning ahead Catering requirement according to the customer preferences. Responding to complaints from customers and provide Service Recovery when needed.  Resolve customer complaints regarding services Advice Passengers on policies to be followed inflight by DGCA. Provide basic and accurate information asked by the passengers. Delegate Suitable task to build confidence and create team work spirit Ensure to maintain integrity and confidentiality of the guest at all times Responsible for the safety of all crew members including cockpit as well as the passengers. At the end of the Journey Exhibit Courteous, friendly and professional Conduct towards passengers.

Key responsibilities Attending Business Class VVIP & VIP Guests. Planning ahead Catering requirement according to the customer preferences. Responding to complaints from customers and provide Service Recovery when needed.  Resolve customer complaints regarding services Advice Passengers on policies to be followed inflight by DGCA. Provide basic and accurate information asked by the passengers. Delegate Suitable task to build confidence and create team work spirit Ensure to maintain integrity and confidentiality of the guest at all times Responsible for the safety of all crew members including cockpit as well as the passengers. At the end of the Journey Exhibit Courteous, friendly and professional Conduct towards passengers.