Babu K Email and Phone Number
• 15+ years of experience working in Multi-national companies covering various domains like Services, Research & Consulting, Financials, Insurance and Healthcare• Experience working at onsite engagements and handling offshore projects• Extremely strong in ITIL processes particularly Incident, Problem & Change Management• Data mining and analysis for cost effective operations and increase of quality in deliverables• Analyze customer complaints for all severity incidents and handling Key customer escalations• Quality adherence & Control (ISO Working Committee for 9001 and 27001 standards)• Proficient in people management, empowering & grooming resources to develop their potential and adapt to cross-cultural milieuAreas of Expertise- Escalation and Turnaround Management- Coaching/ Team Building & Leadership- Process Development / Implementation- Project Transition / Operations Management- Process Improvement- Training and Skills Transfer- ISO and Internal Audits- Service Delivery & Improvements
-
Global It Sr. Change ManagerIqvia May 2019 - PresentBengaluru Area, India• Member of Change Control Board, IT Business Continuity, IT CAB Stakeholders and Disaster Recovery groups.• Responsibility to Conducting Global CAB Meeting.• Accountable for Process Level Reporting, to meet the defined KPIs of Change Management Metrics.• Change Evaluation of High Risk and High Impact Changes.• Responsibility of Initial and Final review of Submitted Changes.• Supervise Data Center Maintenance and Firewall Migration activities.• Propose enhancements (process, operations, workflow & automate) within the ITSM Platform tool (Service-Now) based on ITIL guidelines. -
Global It Sr. Incident ManagerIqvia Nov 2017 - Apr 2019Bengaluru Area, India
-
Global It Sr. Incident ManagerQuintilesims Oct 2016 - 2017Bengaluru Area, India
-
Global It Incident ManagerQuintiles Research (India) Pvt Ltd Jan 2015 - 2016Bengaluru Area, India
-
Global It Incident ManagerQuintiles Technologies (India) Pvt Ltd Oct 2013 - Dec 2014Bangalore1. Handling Critical & High Impact Bridges and driving the investigation efforts with multiple stakeholders till restoration of business services and send out regular communications to important (predefined) stakeholders.2. Initiating critical, high impact, technical and disaster recovery bridges in collaborating with different product/application support teams to restore services quickly3. End-to-end handling of Critical and High Impact Incidents, providing brief inputs to Problem management to carry out Root Cause Analysis further.
-
Project Lead/Team LeadTechnosoft Global Services Private Limited 2011 - 2013Bangalore -
Sr. Operations Cpontroller / Sr. Systems EngineerThomson - Reuters 2009 - 2011Bangalore -
Systems EngineerThomson Financial Int. Pvt. Ltd. 2007 - 2009Bangalore
-
Technical Apprenticeship TraineeBharat Electronics Limited 2005 - 2006Bangalore
Babu K Skills
Babu K Education Details
-
Bachelor Of Information Science & Engineering -
Mei PolytechnicDiploma In Computer Science And Engineering
Frequently Asked Questions about Babu K
What company does Babu K work for?
Babu K works for Iqvia
What is Babu K's role at the current company?
Babu K's current role is Global IT Sr. Change Manager at IQVIA.
What schools did Babu K attend?
Babu K attended Visvesvaraya Technological University, Mei Polytechnic.
What skills is Babu K known for?
Babu K has skills like Service Delivery Management, Domain Name System, Windows Server, Data Center, Itil, Dns, Networking, Xslt, Incident Management, Red Hat Linux, Virtualization, Eigrp.
Who are Babu K's colleagues?
Babu K's colleagues are Robbie Joe, Shantam Harsola, Sandra Celińska, Ram Verma, Jung-Hyun Won (원정현), Raghuram Thata, Yamini Negi.
Not the Babu K you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial