Who is Babu K? Overview
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Babu K is listed as Global IT Sr. Change Manager at IQVIA, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Babu K.
Babu K previously worked as Global IT Sr. Incident Manager at Iqvia and Global IT Sr. Incident Manager at Quintilesims. Babu K holds Bms Evening College Of Engineering, Bangalore, Bachelor Of Information Science & Engineering from Visvesvaraya Technological University.
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Email format at IQVIA
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IQVIA
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Profile bio
About Babu K
• 15+ years of experience working in Multi-national companies covering various domains like Services, Research & Consulting, Financials, Insurance and Healthcare• Experience working at onsite engagements and handling offshore projects• Extremely strong in ITIL processes particularly Incident, Problem & Change Management• Data mining and analysis for cost effective operations and increase of quality in deliverables• Analyze customer complaints for all severity incidents and handling Key customer escalations• Quality adherence & Control (ISO Working Committee for 9001 and 27001 standards)• Proficient in people management, empowering & grooming resources to develop their potential and adapt to cross-cultural milieuAreas of Expertise- Escalation and Turnaround Management- Coaching/ Team Building & Leadership- Process Development / Implementation- Project Transition / Operations Management- Process Improvement- Training and Skills Transfer- ISO and Internal Audits- Service Delivery & Improvements
Listed skills include Service Delivery Management, Domain Name System, Windows Server, Data Center, and 21 others.
Current workplace
Babu K's current company
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10 roles · 22 years
Babu K work experience
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Global It Sr. Change Manager
• Member of Change Control Board, IT Business Continuity, IT CAB Stakeholders and Disaster Recovery groups.• Responsibility to Conducting Global CAB Meeting.• Accountable for Process Level Reporting, to meet the defined KPIs of Change Management Metrics.• Change Evaluation of High Risk and High Impact Changes.• Responsibility of Initial and Final review of Submitted Changes.• Supervise Data Center Maintenance and Firewall Migration activities.• Propose enhancements (process, operations, workflow & automate) within the ITSM Platform tool (Service-Now) based on ITIL guidelines.
Global It Sr. Incident Manager
Iqvia
Nov 2017 - Apr 2019
Global It Sr. Incident Manager
Quintilesims
Oct 2016 - 2017
Global It Incident Manager
Quintiles Research (India) Pvt Ltd
Jan 2015 - 2016
Global It Incident Manager
Quintiles Technologies (India) Pvt Ltd
1. Handling Critical & High Impact Bridges and driving the investigation efforts with multiple stakeholders till restoration of business services and send out regular communications to important (predefined) stakeholders.2. Initiating critical, high impact, technical and disaster recovery bridges in collaborating with different product/application support teams to restore services quickly3. End-to-end handling of Critical and High Impact Incidents, providing brief inputs to Problem management to carry out Root Cause Analysis further.
Oct 2013 - Dec 2014
Project Lead/Team Lead
2011 - 2013
~2 yrs
Sr. Operations Cpontroller / Sr. Systems Engineer
2009 - 2011
~2 yrs
Systems Engineer
Thomson Financial Int. Pvt. Ltd.
2007 - 2009
~2 yrs
Technical Apprenticeship Trainee
2005 - 2006
~1 yr
2 education records
Babu K education
Bms Evening College Of Engineering, Bangalore, Bachelor Of Information Science & Engineering
Diploma In Computer Science And Engineering
Mei Polytechnic
FAQ
Frequently asked questions about Babu K
Quick answers generated from the profile data available on this page.
What company does Babu K work for?
Babu K works for IQVIA.
What is Babu K's role at IQVIA?
Babu K is listed as Global IT Sr. Change Manager at IQVIA.
Where is Babu K based?
Babu K is based in Bengaluru, Karnataka, India while working with IQVIA.
What companies has Babu K worked for?
Babu K has worked for Iqvia, Quintilesims, Quintiles Research (India) Pvt Ltd, Quintiles Technologies (India) Pvt Ltd, and Technosoft Global Services Private Limited.
How can I contact Babu K?
You can use AeroLeads to view verified contact signals for Babu K at IQVIA, including work email, phone, and LinkedIn data when available.
What schools did Babu K attend?
Babu K holds Bms Evening College Of Engineering, Bangalore, Bachelor Of Information Science & Engineering from Visvesvaraya Technological University.
What skills is Babu K known for?
Babu K is listed with skills including Service Delivery Management, Domain Name System, Windows Server, Data Center, Itil, Dns, Networking, and Xslt.
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