Selecting, pricing and positioning of category products.Developing category plan and strategies to improve product sales.Develop category documents and records according to company policies.Perform inventory and supply chain management to achieve inventory turnover goals and maximize sales.Process purchase orders, resolve invoicing issues and ensure timely merchandise deliveryBuild strong working relationship with customers for new business opportunities.Assist in budget development and expense management programs.Conduct business review with leads to achieve mutual profitable goals.Communicate information about new products and changes to relevant teams within the company.Prepare product presentations for operational needed.Address customer issues promptly and accurately.Provide support for product advertising, marketing collaterals, tradeshows and promotional events.Monitor and control expenses within allotted budget.Monitor a team of 100+ with support staff.Being a part of hiring. Oversee the quality and training team.

• Client management.• Assist Operations Manager in supervising daily operations of organization. • Develop productive, profitable and achievement oriented working environment for employees. • Supervise multiple operations team to ensure operational excellence and excellent customer services. • Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities. • Maintain the facility clean, safe and organized. • Generate operational reports for management as needed. • Determine staffing requirements, work assignment and schedules for new projects.• Address operational issues and concerns and get them to closer. • Coordinate with operations head in different operational issues and promotional activities. • Part of project management, Client management.• Oversee training and development staff • Assess employees' needs for training. • Teach training methods and skills to instructors and supervisors • Evaluate the effectiveness of training programs and instructors• Specialist in Supply and demand chain. (Inventory management) • Specialist in B2C as an operations and B2B in Franchises.

• Assist Operations Manager in supervising daily operations of organization. • Develop productive, profitable and achievement oriented working environment for employees. • Supervise operations team to ensure operational excellence and excellent customer services. • Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities. • Maintain the facility clean, safe and organized. • Generate operational reports for management as needed. • Determine staffing requirements, work assignment and schedules for new projects. • Address operational issues and concerns and get them to closer. • Coordinate with General Manager in different operational issues and promotional activities. • Part of project management. • Oversee training and development staff • Assess employees' needs for training. • Teach training methods and skills to instructors and supervisors • Evaluate the effectiveness of training programs and instructors• Specialist in Supply and demand chain. (Inventory management) • Specialist in B2C as an operations and B2B in Franchises.

• Training new hire batches. • OJT • Conducting refreshers on weekly and monthly basis, based on TNI. • Conducting individual feedback session for the BQ(Bottom quartile) • Conducting soft skill training for the employee.(leadership skills, communication skills, people management skills and stress management).• Conducting process update sessions and publishing process updates across the floor. • Additional- RCA(Root cause analysis), process gap analysis. • Conducting PKT(process knowledge test) • Maintaining training documents. • Maintaining C- sat reports. • Calibrations with ops and quality team. • Conducting activities on the floor by coordinating with HR's. • Team handling of over 25+ consultants. • Designing the sale's target and achieving the goal as per business requirements.

• Handling OJT batches. • Sharing feed-backs on daily basis. • Floor support for the existing employee. • Attending escalate calls. • Maintaining new hire and employees.

• Attending US Customer calls.(Sales)