Neethu Babu Email & Phone Number

Melbourne, Victoria, Australia

• Efficiently complete day-to-day operational tasks, supervising event bump-ins/outs and promptly resolving any problems or conflicts that arise• Oversee the setup and pack-down of all events, ensuring strict adherence to event plans and safety standards• Foster positive relationships by liaising with internal and external clientele, ensuring seamless operational delivery and upholding the venue's reputation• Take a proactive role in identifying hazards, conducting minor repairs, and prioritizing the safety of all clients, users, and staff• Thoroughly complete daily checklists, accurately reporting potential workplace improvements, and updating work instructions and operation manuals as necessary• Assume a leadership role in enforcing workplace guidelines, procedures, and legislation, conducting pre- and post-event checks for effective delivery• Provide innovative solutions for general maintenance, equipment acquisition, and movement, ensuring a high level of customer satisfaction• Contribute actively to team meetings and other relevant gatherings, sharing insights and expertise to contribute to event planning, implementation, and evaluation• Oversee a wide range of sporting and non-sporting events, effectively managing daily operations and fostering professional networks and positive relationships with stakeholders• Cultivate a positive relationship with permanent tenants, contributing to the operations budget, and utilizing multiple IT systems for efficient roster management, event planning, stocktaking, storage management, and incident management• Ensure strict adherence to occupational health and safety requirements, environmental legislation, and codes of practice, prioritizing the well-being of all staff and visitors

Melbourne, Victoria, Australia

SportsGrad is the world’s first career management platform for young sports industry professionals. The sports industry needs highly motivated and innovative individuals, and young people need new opportunities. SportsGrad strengthens those qualities and makes those connections.

• Implemented transportation requirements for FIFA Client Groups, ensuring seamless and efficient services• Successfully planned and delivered event transportation in the assigned host city• Created comprehensive training materials for TPT staff and volunteers, ensuring a knowledgeable and skilled team• Oversaw the Transportation Information desk, ensuring exceptional customer service and smooth operations• Collaborated with stakeholders to distribute client-related information, fostering effective communication• Maintained regular communication with the Fleet & Bus Teams, addressing vehicle and driver requirements• Coordinated venue transport operations, optimizing efficiency, and ensuring timely services• Prepared detailed reports on operational activities and incidents, providing valuable insights• Contributed to content preparation and report creation for fleet operations, ensuring accurate information• Provided training and oversight to staff and contractors, ensuring high-quality operations• Managed a team of volunteers, fostering a collaborative work environment• Excelled under pressure, multitasking, and following through on task• Ensured customer satisfaction and service excellence, consistently delivering high-standard transportation services• Adapted to changing circumstances, effectively communicating, and resolving incidents and issues• Undertook additional responsibilities to contribute to the overall success of the event

Melbourne, Victoria, Australia

• Provided digital support for PlayHQ, MyCricket, and CA's broader suite of community digital platforms, including setting up programs and competitions, troubleshooting, and redirecting problems to the correct resources and assisted community cricket stakeholders with difficulties using MyCricket & PlayHQ• Provided customer training and support for community cricket stakeholders on the PlayHQ digital platform, with a focus on new digital experiences and administrative support to coaches regarding training & accreditation• Presented and moderated webinars on the PlayHQ system, including pre/post communication to attendees• Offered inbound and outbound customer service, administration support to various cricket stakeholders, escalated unresolved queries to the appropriate level of support and utilized Australian Cricket's CRM to work alongside field force to achieve national objectives and tasks• Promoted Australian cricket products, services, and resources to stakeholders while supporting the distribution of blast packs and equipment to internal and external stakeholders• Provided administrative support to schools, coaches, and other stakeholders partaking in Australian Cricket programs and initiatives and supported in administering payments and disbursements

• Setting up and packing down matchday equipment (bump in and bump out)• Assisting the referees in coordinating teams to the appropriate fields on the right time• Recording the full-time scores into an online database for every match involved • Responding to general queries from coaches and/or parents

• Providing customer services and experience to the patrons, coaches, and athletes through at numerous major events• Managing high volume of crowds at the venue turnstiles and guided patrons at venues with directions to facilities• Implementing Covid safe measures of QR code sign-ins and social distancing among patrons

Camberwell, Victoria, Australia

Old Scotch is affiliated with the Victorian Amateur Football Association and the Old Scotch Collegians’ Association that provides Premier Grade AFL programs for men and women. As the Team Manager of the womens’ team, my responsibilities prior, during and post season includes:- Administration and management of the team- Complete team sheets, goal kicker tallies and best and fairest votes during game days- Ensure the coach and players are provided with enough equipment to ensure efficient operation of the team- Ensure all players are registered with the League or an approved clearance from previous club

Bengaluru, Karnataka, India

• Assisted the operations team with day-to-day facility operation, including facility management and arena management• Assisted the team with event and tournament operations consisting of registrations, accreditation assistance, logistics, crowd management, documentation of players to coordinating with the Chief Referee for on-court/ field assistance• Coordinated with multiple stakeholders to delivery single major events and tournaments both• Supported the team with customer relations, customer service and customer experience services, club memberships and club registrations• Organized a blood donation camp as a part of CSR in collaboration with Rotary Bangalore

India

•Worked on budgeting and forecasting of engagements, while maintaining compliance with the firms’ policies, financial analysis, and project billings and receivables• Collaborated with engagement teams to deliver process improvements and data driven recommendations• Executed financial and logistical analysis throughout the lifecycle of numerous multi-nationalconsulting engagements• Collaborated with engagement teams to deliver process improvementsand data driven recommendations

Bangalore Urban, Karnataka, India

• Managed and organized the movement, equipment, and accommodation of troops• Facilitated inbound and outbound transportation, Fleet Management, Order Fulfilment, Inventorymanagement and demand planning• Assisted in administrative task for billing, payments, disbursements, settlements and filing annual returns, scheduling daily meeting• Assisted with day to day office operations

Master Of Sports Business

Bachelor Of Commerce - Honours

Activities and Societies: Worked for The Cultural Forum - head of Finance and worked

Preuniversity (11+12 Grade), Business/Commerce, General

Activities and Societies: Commerce Forum - Technical Head