Terri Jones
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Terri Jones Email & Phone Number

Personal Care Assistant, Customer Service Specialist at Better Days
Location: Big Creek, Kentucky, United States 3 work roles 1 school
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Current company
Role
Personal Care Assistant, Customer Service Specialist
Location
Big Creek, Kentucky, United States
Company size

Who is Terri Jones? Overview

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Quick answer

Terri Jones is listed as Personal Care Assistant, Customer Service Specialist at Better Days, a with 16 employees, based in Big Creek, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Terri Jones.

Terri Jones previously worked as Personal Assistant at Better Days and Personal Assistant at Better Days. Terri Jones holds Education/Teaching Of Individuals In Early Childhood Special Education Programs from Somerset Community College.

Company email context

Email format at Better Days

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Better Days

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Profile bio

About Terri Jones

*65wpm*Expert skills with Computer Knowledge*10 Years of Customer Service Skills.*Good Communication Skills.*Proficient Customer Service Technician skills *Fast learner with unique organization skills.*Great with the public and very resourceful.*Skills*Problem Solving.*Organizational Development. Problem Resolution. Presentations.*Planning / Scheduling. Expediting Solutions. *Policy and Procedures Development. Communications.*Customer Development. Interpersonal and Communication Skills. *Personnel Supervision. *Continuous Improvement. *Deadline Dependent Task Completion.*Interpersonal Communication. *Decision Making.*Crisis Communications. *Critical Problem Analysis/Resolution. Critical Thinking. *Rapport Building. Organizational Needs Assessments.*Time Management. *Team Building and Motivation, *Teamwork. Team Building and Management. *Relationship Building, Relationship and Team Building.*Record Keeping, Research Methods.*Safety Conscious. *Strategic Planning.*Customer Retention. *Filing. Billing. Dictation. * Internet, Managing E-Mail, Internet Explorer, Internet Technology.*MS PowerPoint, MS Project, MS Access, MS Outlook Express, MS Outlook, MS Office.*Blackboard. *Adobe Acrobat, Adobe Illustrator, Adobe Photoshop

Listed skills include Clerical Skills, Typing, Personal Shopping, Appointment Scheduling, and 6 others.

Current workplace

Terri Jones's current company

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Better Days
Better Days
Personal Care Assistant, Customer Service Specialist
united kingdom
Employees
16
AeroLeads page
3 roles

Terri Jones work experience

A career timeline built from the work history available for this profile.

Personal Assistant

Current

Manchester, Kentucky, United States

Mar 2016 - Present

Personal Assistant

Manchester, Kentucky

Full Time position with a Mental Disabled Individual. Help maintain a Safe and Healthy environment 24/7. Organize and prepare a schedule of 3 meals a day. Help maintain a healthy hygiene routine daily. Provide individual with a weekly activity goal list as well as helping with reaching each goal. Provide personal shopping for any needs of essentials or personal items.Assisted Individual with disabilities with everyday needs. Cleaned and supervised individual 6 days a week. Work as an individual contributor performing independent tasks at appropriate times, but can be a motivating team player.Established good rapport and assisted with all aspects of daily living for homebound patients.Provided support for special needs and requests.Analyzed financial information and prepared reports.Achieved profitability on schedule and well under budgetPublished monthly financial statements, controlled cash flow, and reconciled balance sheets.Processed deposits, cashed checks and ensured that the client received prompt, polite, and efficient serviceGenerated monthly financial reports.Handled business credit, debit card, and purchasing card from the budget available. Provided support for special projects pertaining to the individual's hobbies and interests.Compiled reports and records each day during the hours of care. Created charts, graphs, letters and other business forms using Windows 10.Duties involved a lot of notes and organizational skills.Proven ability to effectively multitask in all situations.Proven organizational and time management skills.Proofread material for grammar, accuracy and errors.Understood the importance of effective interaction with all management levelsUsed cost effective methods to improve product quality.Communicated with the individual daily.Communicated information clearly and accurately with the Social worker over the case. Analyzed problems and anticipated customers' needs.

Mar 2016 - Apr 2020

Customer Service Representative

Acs

Londo

Assisting Callers upon receiving calls. Helping with Issues pertaining to Debit/Credit Cards issued with Direct Express. Helping with issues with card or transaction history. Assisting Clients with activation and information update or change.Callers would need help with reporting lost or stolen cards.

Oct 2010 - Jul 2011
Team & coworkers

Colleagues at Better Days

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1 education record

Terri Jones education

FAQ

Frequently asked questions about Terri Jones

Quick answers generated from the profile data available on this page.

What company does Terri Jones work for?

Terri Jones works for Better Days.

What is Terri Jones's role at Better Days?

Terri Jones is listed as Personal Care Assistant, Customer Service Specialist at Better Days.

Where is Terri Jones based?

Terri Jones is based in Big Creek, Kentucky, United States while working with Better Days.

What companies has Terri Jones worked for?

Terri Jones has worked for Better Days and Acs.

Who are Terri Jones's colleagues at Better Days?

Terri Jones's colleagues at Better Days include Just Looking, Michael Rush, Diane Richardson, Salah Falah, and Maril Coleman.

How can I contact Terri Jones?

You can use AeroLeads to view verified contact signals for Terri Jones at Better Days, including work email, phone, and LinkedIn data when available.

What schools did Terri Jones attend?

Terri Jones holds Education/Teaching Of Individuals In Early Childhood Special Education Programs from Somerset Community College.

What skills is Terri Jones known for?

Terri Jones is listed with skills including Clerical Skills, Typing, Personal Shopping, Appointment Scheduling, Proofreading, Phone Etiquette, Editing, and Fax.

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