**Overhauled the patient filing system, significantly improving the efficiency and accuracy of patient data retrieval by 30%. **Conducted regular audits to ensure comprehensive and clear documentation, which resulted in a 15% reduction in documentation errors. **Played a pivotal role in organizing the patient workload, enabling the physician to adhere to a tightly scheduled timeline. This proactive management improved patient wait times by 25% and enhanced patient satisfaction… Show more **Overhauled the patient filing system, significantly improving the efficiency and accuracy of patient data retrieval by 30%. **Conducted regular audits to ensure comprehensive and clear documentation, which resulted in a 15% reduction in documentation errors. **Played a pivotal role in organizing the patient workload, enabling the physician to adhere to a tightly scheduled timeline. This proactive management improved patient wait times by 25% and enhanced patient satisfaction scores.**Developed and delivered comprehensive preoperative education sessions, which resulted in a 20% decrease in patient anxiety and a 10% reduction in pre-surgical complications. Ensured all patients were well-informed and comfortable before their procedures. **Conducted thorough postoperative assessments, including detailed wound inspections and health teaching. Successfully reduced postoperative infection rates by 15% through diligent monitoring and timely patient education on infection prevention and wound care. **Managed and processed OHIP billing, ensuring timely and accurate submissions. This effort resulted in a 98% claim approval rate and reduced billing discrepancies by 12%. **Consistently upheld a clean, organized, and safe working environment. Implemented safety protocols that enhanced team efficiency and reduced workplace injuries by 10%. Show less

**Provided daily care for 4 post-partum patients and 4-5 newborn infants, consistently achieving high patient satisfaction scores. Implemented individualized care plans, resulting in a 20% improvement in patient recovery times and newborn health outcomes. **Delivered specialized care to cesarean-section patients, focusing on pain management, wound care, and early mobilization. This approach contributed to a 15% reduction in post-operative complications and enhanced patient mobility… Show more **Provided daily care for 4 post-partum patients and 4-5 newborn infants, consistently achieving high patient satisfaction scores. Implemented individualized care plans, resulting in a 20% improvement in patient recovery times and newborn health outcomes. **Delivered specialized care to cesarean-section patients, focusing on pain management, wound care, and early mobilization. This approach contributed to a 15% reduction in post-operative complications and enhanced patient mobility within the first 24 hours post-surgery. **Led extensive patient education sessions on postpartum care, including breastfeeding techniques, which resulted in a 30% increase in successful breastfeeding rates. Provided hands-on assistance and interventions that empowered new mothers, leading to a significant decrease in postpartum anxiety. ** Managed medication administration, including IV, oral, and IM/SC, with a 100% accuracy rate. Prioritized patient comfort and safety, which led to a 10% improvement in patient-reported comfort levels during treatment. **Played an active role in the hospital's Infant Bereavement team, offering compassionate support to grieving families. Developed and implemented protocols that improved the support process, leading to positive feedback from 95% of affected families. **Trained new employees on hospital policies and procedures, significantly enhancing team cohesion and overall performance. This initiative resulted in a 25% reduction in training time for new staff and improved team efficiency by 15%. **Established strong collaborative relationships with doctors and colleagues, which fostered a positive and productive work environment. Show less

**Efficiently managed a full patient workload, including care for 4 mothers and 4 newborns, under supervision. Demonstrated strong clinical skills and judgment, leading to a 95% satisfaction rate from supervising nurses and patients. **Administered medications and provided post-operative care to cesarean section patients with precision. Maintained a 100% accuracy rate in medication delivery and contributed to a 10% reduction in post-operative recovery times through diligent care… Show more **Efficiently managed a full patient workload, including care for 4 mothers and 4 newborns, under supervision. Demonstrated strong clinical skills and judgment, leading to a 95% satisfaction rate from supervising nurses and patients. **Administered medications and provided post-operative care to cesarean section patients with precision. Maintained a 100% accuracy rate in medication delivery and contributed to a 10% reduction in post-operative recovery times through diligent care. **Conducted regular rounds to monitor the well-being of mothers and newborns, identifying and addressing potential issues promptly. This proactive approach led to a 15% decrease in the incidence of complications during recovery. **Developed strong rapport with patients by actively listening to their concerns and providing personalized care. This effort resulted in a 20% increase in patient-reported satisfaction and trust in the care provided. **Delivered consistent emotional support to patients experiencing stress or anxiety related to their birthing experience. This support contributed to a 25% reduction in anxiety levels among patients, enhancing their overall birthing experience. **Collaborated effectively with the healthcare team, contributing to a cohesive working environment. Showed leadership potential by taking initiative in patient care tasks, which was recognized by supervisors and peers alike. Show less

Volunteer photographer Infant bereavement photography at no charge to the grieving parents Being a postpartum nurse at the time, I was able to help the families in more ways than just photographs