Joyce Diaz Email & Phone Number

Joyce Diaz is a Revenue Cycle Management & Insurance Verification Specialist - 10+ Years Experience at AdaptHealth. She possess expertise in digital photography, photography, advertising, social media marketing, fashion and 26 more skills. She is proficient in Spanish and English.

Listed skills include Digital Photography, Photography, Advertising, Social Media Marketing, and 27 others.

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  Insurance Verification Specialist

  Adapthealth

  Jan 2023 - Present - Toms River, New Jersey, United States

  • Responsible for verifying patient insurance coverage, to ensure DME items are covered • Complete insurance verification to determine patient’s eligibility, coverage, co-insurances and deductibles• Complete accurate patient demographic and insurance entry into system• Resolve any incorrect entries or issues entered as needed• Multitask between several order ques to ensure orders are verified and completed in a timely manner• Daily communication with Customer Service and Management regarding errors or questions on orders• Knowledge of Insurance Guidelines, Authorization Guidelines, NPI, PECOS, OPRA • Qualify Medicare patients to meet Medicare guidelines for Oxygen and DME • Detailed review of clinical documentation to ensure accuracy and completion• Train daily, both in-house and outsource team members, on insurance verification and properly qualifying patients for equipment being ordered by reviewing on clinical documentation• Audit orders to ensure accuracy before delivery of orders• Assist management with daily reporting as needed• Assist management with ideas to enhance work flow across teams to work orders more efficiently and accurately