Brittani Cielto Email & Phone Number

Utah, United States

U.S. Remote

Delivered personalized customer service via multiple channelsFacilitated customer understanding regarding account information, order status, return status, product information, policies, procedures, site navigation, and time framesResolved customer issues with creativity and positivityOffered consistently exceptional customer serviceUnderstood and managed.

Statesboro, Georgia, United States

Supervised Customer Service Representatives to ensure a favorable client experience and maintain an orderly storeCompleted various training programs to become an In-store Trainer and on-site management including ServSafe certificationMentored the incoming new hires and provided guidance on company regulations while navigating them through onboarding.

Statesboro, Georgia, United States

Statesboro, Georgia, United States

Statesboro, Georgia, United States

Prepared smoothies from memory according to recipe guidelinesPrepped ingredients according to HACCP/ServSafe guidelinesAssisted customers with custom and quality products through various delivery modesReceived and remitted paymentsUpsold relevant products on the sales floor

Marietta, GA

Worked with executive leadership to document processes and compile a standardized manualAssisted Management with compiling weekly, monthly, and on-demand reportingAccessed client accounts to perform maintenance and organize databasesProvided support to customer liaison staff for the resolution of various account-related concerns

Statesboro, Georgia, United States

Prepared the appropriate foods at their corresponding stationKept the stations cleaned, stocked, and regulated according to proper kitchen guidelinesWorked with chefs to keep the food prepped and ready to cook

Woodland Hills, CA

Coordinated with senior college administration to build new programs and plan student-oriented eventsAssisted the Vice President with form creation and data entry for daily tasks and incoming and outgoing paperworkDe-escalated student concerns to find a resolution and craft a plan of action with the appropriate staff membersFacilitated Purchase.

Porter Ranch, CA

Assisted with in-store inventory assessments and assured the sales floor remained replenished and orderlyServiced customers with various needs ranging from check-out to personalized gift selection and wrappingCreated and maintained a loyal customer base through personalized and personable exchangesSupported a team effort in rearranging and designing the.

Mcdonough, Georgia, United States

Conducted inventory assessments throughout the Metro-Atlanta areaSupported managerial staff in addition to expected duties by running and printing inventory reports and interacting with store staff

Associate Of Arts And Sciences (A.A.S.), Social And Behavioral Science

Honors Program

Diploma, General Studies

Activities and Societies: Tutored peers on various mathematics subjects Vice President of the National Art Honors Society and Art Club.