Sean Bacon Email & Phone Number

Bucyrus, Oh, Us

Bucyrus, Oh, Us

Lead a team of 6 analysts in the real-time analysis of company performance across the nation and internationally for some business partners. Ownership of reporting up to executive level regarding key performance indicators, staffing data and forecasted performance. Coaching, developing and training of direct reportsKey Accomplishments:• Developed standard operation procedures and policies for nationwide program management initiative• E2E management of daily and weekly deliverables adapting to crisis deliverables as necessary• Streamlined and automated processes reducing man hours and creating opportunities for analysts to focus on real-time activities• Created and maintained headcount reporting for domestic and international employees and business partners• On-boarded and fully trained new and experienced analysts closing skill gaps in standard operating procedures

Mansfield, Ohio Area

- Coaching and developing agents and future leaders- Driving performance to reach client goals- Business analysis and procedural compliance- Managing financials- Developing client relationshipsI am currently in pursuit of my Six Sigma green belt and project management certification in order to help drive site performance.

Ohio Mutual Insurance Group is an insurance provider offering a multitude of personal and commercial insurance products. This position was in the automotive claims department. -Responsible for initial review of claims and determining coverage and liability-Managed communication with repair facilities and negotiated mutually agreed pricing-Handled policyholder rentals to assure they were within policy limits-Investigated claims via recorded statements and police reports as well as obtaining witness accounts-Maintained a pending file count of up to 190 claims at a time

Beavercreek, Oh

Dodd Camera is a retailer specializing in professional and personal use level photography equipment and photo printing services. I served as a full time sales-person at multiple locations in the Dayton Area.-Assisted customers in selecting the appropriate equipment for their needs-Worked with corporate to suggest a new product line for the stores-Maintained organization and appearance for the store front-Transferred video media to digital formats-Created repair and shipping orders-Recognized for multiple large sales

Dayton, Oh

FirstDay Federal Credit Union was a financial institution in the Dayton, Ohio area. I began my employment at FirstDay as a teller and was quickly promoted to Business Development Representative and then following a system conversion during which I filled in at branch locations, I requested a move to the Member Service Representative position.-Opened new accounts based on member eligibility-Loan origination at consumer and business levels-Communicated with local media via press release and updating CD rates-Developed training programs for new products and services-Researched market trends on upcoming product additions-Credit Counseling for members attempting to obtain a loan-Extensive cash handling-Branch reconciliation