Bada Lee Email & Phone Number

Seoul, Kr

Global UX Researcher & Writer at Manta

Volunteering my UX research expertise to explore ways to drive positive change addressing systemic global challenges - specifically geared towards Generative AI.

Improved user experience through end-to-end research by defining and validating user personas and conducting iterative usability tests to identify and resolve usability issues for our client, 'Life Beautified.'

Seattle, Washington, United States

- Assisted in the coordination of various events, including quarterly large corporate conferences and smaller events, through cross-functional collaboration within the University of Washington Advancement Division.- Developed workplace environment assessment surveys to gather comprehensive employee feedback, analyze workplace conditions, and drive targeted improvements resulting a 20% increase in employee satisfaction scores.

Seattle, Washington, United States

Seoul, South Korea

- Spearheaded workshop sessions and evangelized a lean research process, resulting in a 56% reduction in the average research timeline- Completed 15+ research projects using various research methods over 6 months, contributing to the instillation of user perspectives within the team- Uncovered a misconception related to the ‘Save’ button by conducting 6 usability tests, resulting in the identification of 33% of potential data discrepancies- Evaluated the viability of the hypothesized feature via concept testing which decreased development time by 50%, saving time and money on unavoidable reworks

Remote

- Developed user personas of parents of neurodivergent children to instruct the team in meeting specific content quality requirements

- Conducted multiple In-depth interviews combined with usability testing in order to figure out users’ attitudes on managing their behaviors and hurdle points related to churn rate- Analyzed qualitative data by using MECE framework which induced highly efficient and meticulous insights- Suggested multiple ways to revise hurdle points by redesigning prototypes and conducting a desk research- Recruited interview participants by screening them through user survey and arranged interview schedules

Remote

- Conducted a Brand Health Tracking survey based on indicators including CSAT, NPS, and PMF- Analyzed quantitative data by generating a pivot table and interpreted them regarding benchmarks for each indicator- Communicated consistently with stakeholders in order to minimize misunderstandings and for the best outcomes

Busan, South Korea

Seattle, Washington, United States

- Organized 5 student orientation events and 5 Intensive English Program student graduations - Program one big-scale (±100 people) and three smaller-scale (±50 people) on/off-campus event every quarter - Spearheaded new work shirt campaign and designed a logo for an international ambassador.- A member of the hiring committee of new International Student Ambassadors- Worked in and occasionally led a team of 7

Bachelor Of Science - Bs, Research And Experimental Psychology

High School Diploma