Brett Adams Email & Phone Number

Knoxville, Tennessee Area

Frisco, TX

• Responsible for all day to day activities in the Ticket Office including training, hiring, and managing 25 gameday staff, troubleshooting any concerns, etc.
• Liaison between the Ticket Office and 29 sales reps and 2 sales managers, as well as other departments such as Marketing, Corporate Partnerships, Food and Beverage and the RoughRiders Foundation.
• Ran daily, weekly, and monthly reports for all aspects of the organization including Pre-Sale, Homestand Projections for all of our AYCE areas, final Gameday Report, Daily Sales Revenue for all 29 sales reps, Daily.
• Managed both TicketMaster and TicketReturn ticket systems. Was responsible for creation of seasons, events, venues, season plans, price codes, online promo codes, non ticket inventory codes for Fundraisers, online.
• Oversaw a ticket system switch from TicketMaster to TicketReturn in December 2016. Set up all aspects of the TicketReturn ticket system as well as sold in all previously sold accounts.
• Participated in an extensive data analysis project comparing the past 3 seasons with management from Myrtle Beach Pelicans.

Woodbridge, VA

• Increased ticket sales by 20% in 2014.
• Increased season ticket sales by 120% in 2015.
• Responsible for selling season tickets, mini plans and individual tickets. Built relationships with season ticket holders in order to get them to renew and potentially upgrade seats/plans for the following year.
• Coordinated and processed all season ticket, mini plans, and group sales.
• Coordinated with Glitnir representatives to troubleshoot any problems as well as ordering ticket stock, ticket printers, and other ticket related items such as scanners.
• Ran reports daily for pre-sold tickets, daily/weekly/monthly finances, game day finances, different types of sales reports such as ticket sales, sales summary, etc.

Peoria, IL

• Attain $125,000 in group revenue with a main focus of selling to schools and youth leagues.
• Managed Homer’s Reading program and improved revenue by 36% and amount of tickets turned in by 41.5% from 2012. Responsible for all school appearances and distribution of materials.
• Coordinate with all other departments including food and beverage, operations, promotions, box office and the other account executives for special group circumstances such as food and beverage needs and other needs.
• Record all sales and tracked calls in the Salesforce CRM. Used TicketReturn ticket system.

• Sold full season, mini plans, and individual tickets to businesses via cold calling, renewals and in person sales.
• Directly responsible for all aspects of Silver Squirrels senior program including new sales, renewals, game by game events, etc. Increased sales by 15% from the previous season.
• Trained and supervised a staff of 15 for game day ticket operations including individual ticket sales and will call.
• Built strong relationship with season ticket and mini plan holders.
• Attended over 50 events in the community to promote the team.
• Proficient with the TicketReturn system.

-Surpassed sales goal by 25% by making sales calls and developing client relationships.-In charge of all merchandise store day to day operations, including inventory, stocking, receiving shipments, pricing, and guest service.-Responsible for fulfilling all online purchases and distribution of items.-Assisted with all game day operations including setting.

-Supervise 30 employees, interact with customers and solve problems.-Assist in game day operations.

-Set up, prepare, and clean up the skyboxes at Ben Hill Griffin Stadium for all home football games.-Provide guest service to boosters.

-Operated all non baseball operations for the Clermont Mavericks, including marketing, promotions, managing concessions and merchandise stands, miscellaneous tasks for the press box, such as running the PA booth and assisting the broadcast intern on his radio show.-Obtain sponsorships and support from local businesses and the community.

-Coordinate daily operations for Florida high school football, swimming and diving and wrestling which includes making contact with Athletic Directors and school FHSAA Representatives.

Bachelor Of Science In Sport Management, Sport Management

Activities and Societies: Gator Sport Management Club

Education record