Badar Natapraja Email & Phone Number

South Jakarta, Jakarta, Indonesia

Jakarta Selatan, Jakarta, Indonesia

• Helping customer to explore the customer's needs• Creating Up-selling and Cross-selling product• Helping customer transactions success• Handling customer complaint• Displaying product• Reporting sales daily.• Achieving Sales Target Monthly

Remote

• Served dozens of daily comments from customers or users on social media.• Identified queries and fast escalation max 5 mins by answered of questions in Direct Message and created a "ticket" for complaints, then escalated to "Tier 2".• Solved dozens of complaints from customers or users by teamwork or individual solutions. • Created a complaint report and maintained customer satisfaction levels.

Bandung, West Java, Indonesia

• Offered and reassured customers to gained interest and maintained customer relationships for Hajj Product by phone.• Made around 100-150 outbound calls daily to customers. • Maintained customer relationships until deal offer and achieved sales target.

Bandung, Jawa Barat, Indonesia

Handled queries from visitors face to face or by phone, & manage PR annual publication book and documentation.

S.I.Kom, Public Relations, Advertising, And Applied Communication, 3,56

Activities and Societies: - English Club Prodi Ilmu Komunikasi 2018-2019 - Lecturer assistant for “PKL” Project in Communication Science.

Social Science

Activities and Societies: Pengurus Pramuka penegak SMAN 10 Bandung, bagian juru keuangan 2014-2015 Mengikuti perlombaan kepramukaan.