▪️ Enhanced Sales Performance & Revenue Growth: Designed and executed customized training programs and one-on-one coaching for sales teams in diverse sectors. This strategic approach significantly improved sales team performance, leading to an average revenue increase of 25% for our clients.▪️ Startup Market Entry & Growth Facilitation: Key contributor in the development and analysis of sales strategies for over 250 startups, ensuring tailored approaches for their unique needs. My… Show more ▪️ Enhanced Sales Performance & Revenue Growth: Designed and executed customized training programs and one-on-one coaching for sales teams in diverse sectors. This strategic approach significantly improved sales team performance, leading to an average revenue increase of 25% for our clients.▪️ Startup Market Entry & Growth Facilitation: Key contributor in the development and analysis of sales strategies for over 250 startups, ensuring tailored approaches for their unique needs. My direct involvement in client negotiations and meetings was instrumental in their successful market entry, reflected by a 30% increase in their market share and brand visibility within the first year.▪️ Incubator Collaboration & Startup Success: Established partnerships with incubators like Zinc, Jussor, Ignite, Riadiyat, Igit, and Startovia, delivering specialized sales consultancy. These collaborations resulted in the creation of effective market penetration and growth strategies, with more than 80% of the advised startups meeting their initial growth targets within two years. Show less

In my role as Sales Manager, I specialized in organizational development, project management office (PMO), consulting, and digital transformation. My focus was on driving growth through innovative sales strategies and deepening customer engagement.▪️ Market Expansion and Revenue Growth: I successfully expanded the market reach by establishing and managing unconventional alternative sales channels. This initiative not only diversified our sales approach but also resulted in a measurable… Show more In my role as Sales Manager, I specialized in organizational development, project management office (PMO), consulting, and digital transformation. My focus was on driving growth through innovative sales strategies and deepening customer engagement.▪️ Market Expansion and Revenue Growth: I successfully expanded the market reach by establishing and managing unconventional alternative sales channels. This initiative not only diversified our sales approach but also resulted in a measurable increase in revenue, tapping into new customer segments and markets.▪️ Sales Partnership Development: I played a key role in enhancing our sales network by evaluating and selecting new sales partners. This strategic move not only broadened our sales capabilities but also enriched our partner ecosystem, contributing to a more robust and dynamic sales operation.▪️ Customer-Centric Sales Strategy: By implementing a client needs-based analysis and ensuring a best-fit product match, I strengthened customer relationships and satisfaction. This approach not only aligned our products with customer needs but also maximized sales effectiveness, leading to the achievement of targeted sales goals. Show less

As a Sales Manager, I was instrumental in overseeing the full management of a diverse product portfolio, catering to a wide range of customer needs. My focus was on optimizing stock levels, developing strategic commission schemes, and establishing targeted sales channels.▪️ Product Portfolio Management and Stock Optimization: I oversaw the entire product portfolio, ensuring it served various customer types effectively. My regular market visits and retail audits played a crucial role in… Show more As a Sales Manager, I was instrumental in overseeing the full management of a diverse product portfolio, catering to a wide range of customer needs. My focus was on optimizing stock levels, developing strategic commission schemes, and establishing targeted sales channels.▪️ Product Portfolio Management and Stock Optimization: I oversaw the entire product portfolio, ensuring it served various customer types effectively. My regular market visits and retail audits played a crucial role in maintaining optimal stock levels, thereby ensuring continuous product availability and enhancing customer satisfaction.▪️ Innovative Commission Structure Design: I conceptualized and implemented a unique commission scheme based on three key pillars: market share, product performance, and sales volume. This approach not only incentivized our sales force but also drove substantial growth in sales and market presence.▪️ Strategic Sales Channel Development: Recognizing the importance of reaching the right customer segments, I established and developed sales channels specifically tailored to our target markets. This strategy expanded our market reach and significantly optimized the effectiveness of our sales operations. Show less

▪️ Strategic Development and Implementation: I masterminded the design and implementation of Umniah's Alternative Channels strategy, paving the way for new revenue streams and market expansion. My approach involved carefully crafting and executing plans that aligned with the company's broader objectives.▪️ Process Establishment and Growth Identification: I established comprehensive processes and procedures for the Alternative Channels division, ensuring operational efficiency and… Show more ▪️ Strategic Development and Implementation: I masterminded the design and implementation of Umniah's Alternative Channels strategy, paving the way for new revenue streams and market expansion. My approach involved carefully crafting and executing plans that aligned with the company's broader objectives.▪️ Process Establishment and Growth Identification: I established comprehensive processes and procedures for the Alternative Channels division, ensuring operational efficiency and streamlined workflows. Additionally, I identified and evaluated untapped growth opportunities, significantly expanding the company's reach and profitability.▪️ Operational Management and Stakeholder Coordination: I was responsible for the daily operations of the Alternative Channels Division, which included monitoring sales targets, managing channel accounts, overseeing logistics and supply chain, and conducting weekly reporting. My role as the primary liaison with Umniah's Channels Management fostered strong, collaborative relationships, further enhancing operational success.▪️ Achieving Targets and KPI Management: Consistently surpassing assigned targets and KPIs, I demonstrated exceptional leadership and strategic acumen. My efforts in driving customer engagement and operational excellence were recognized, marking me as a key contributor to the division's success.▪️ Team Leadership and Financial Oversight: My leadership extended to cultivating a competitive and high-performing culture within the team, focusing on maximizing employee engagement and productivity. I also managed customer profitability, revenue flow, and budget projections, ensuring financial accountability and sound business decisions. Show less

▪️ KPI Achievement and Customer Engagement: I consistently delivered against specific KPI targets, ensuring strong customer engagement and optimal results. My approach centered on understanding and meeting customer needs, which led to enhanced customer satisfaction and loyalty.▪️ Team Leadership and Culture Development: I created and nurtured a competitive, high-performing, and target-focused culture across my team. This leadership approach elevated the team's performance, driving them… Show more ▪️ KPI Achievement and Customer Engagement: I consistently delivered against specific KPI targets, ensuring strong customer engagement and optimal results. My approach centered on understanding and meeting customer needs, which led to enhanced customer satisfaction and loyalty.▪️ Team Leadership and Culture Development: I created and nurtured a competitive, high-performing, and target-focused culture across my team. This leadership approach elevated the team's performance, driving them to achieve and often surpass their sales targets.▪️ Financial Management and Customer Profitability: I took full ownership of customer profitability, managing revenue flow and budget projections with a keen eye on financial efficiency and effectiveness. This responsibility included strategic planning to optimize revenue while maintaining customer satisfaction.▪️ Product Development and Feedback Loop: Regularly providing customer feedback to the Products Team, I played a crucial role in refining our offerings. My insights, drawn from direct customer interactions, helped in enhancing product functionality and aligning it more closely with customer needs.▪️ Divisional Leadership and Reporting: I frequently deputized for the Division Head, particularly in areas related to team management and reporting. This role demonstrated my versatility and leadership skills, showcasing my ability to manage diverse aspects of the business effectively. Show less

As Sales Manager at Carlton Al-Moaibed Health Club, I led the development and execution of comprehensive sales strategies, managed a diverse sales team, and oversaw key operational aspects of the health club. My focus was on driving sales performance, enhancing customer service, and ensuring the optimal functioning of the club's facilities.▪️ Strategic Sales Leadership: I spearheaded the preparation of all sales studies, including the development of sales plans, budgeting, and product… Show more As Sales Manager at Carlton Al-Moaibed Health Club, I led the development and execution of comprehensive sales strategies, managed a diverse sales team, and oversaw key operational aspects of the health club. My focus was on driving sales performance, enhancing customer service, and ensuring the optimal functioning of the club's facilities.▪️ Strategic Sales Leadership: I spearheaded the preparation of all sales studies, including the development of sales plans, budgeting, and product design. My strategic approach not only aligned with the club's objectives but also drove significant revenue growth and market expansion.▪️ Team Management and Training: Responsible for the management of both indoor and outdoor sales teams, I handled hiring, training, operations management, and performance evaluations. Additionally, I trained new employees in customer care skills, elevating the overall customer service quality and ensuring a high level of client satisfaction.▪️ Operational Oversight and Promotional Campaigns: I managed the procurement and maintenance cycle of gym equipment, ensuring high standards of quality and functionality. Additionally, I was in charge of the collection process and debt management, balancing financial efficiency with customer relations. My role also involved conducting promotional campaigns, which significantly enhanced club visibility and membership enrollment. Show less

In my tenure at Fitness First Amman, I progressed from Memberships Senior Consultant to Sales Manager, where I played a crucial role in team leadership, sales strategy development, and administrative decision-making. My focus was on enhancing sales processes, member satisfaction, and operational efficiency.▪️ Team Management and Sales Quality Assurance: As Sales Manager, I was responsible for managing, training, leading, and assigning tasks to team members, ensuring they had the support… Show more In my tenure at Fitness First Amman, I progressed from Memberships Senior Consultant to Sales Manager, where I played a crucial role in team leadership, sales strategy development, and administrative decision-making. My focus was on enhancing sales processes, member satisfaction, and operational efficiency.▪️ Team Management and Sales Quality Assurance: As Sales Manager, I was responsible for managing, training, leading, and assigning tasks to team members, ensuring they had the support and guidance needed to excel. I also maintained a strong emphasis on sales processes quality assurance, guaranteeing high standards in our sales efforts.▪️ Sales Strategy Development and Administrative Involvement: I actively contributed to preparing and innovating new sales plans and strategies, aligning them with the club's goals and market trends. My role also involved participation in key administrative decisions, reflecting my comprehensive understanding of the club's operations.▪️ Customer Service and Managerial Support: Handling and resolving member complaints was a pivotal part of my job, ensuring high levels of member satisfaction and retention. Additionally, I frequently deputized for the Memberships Manager, demonstrating my versatility and capability in overseeing broader aspects of club management. Show less

As a Marketing Customer Care Representative, my role was centered around providing exceptional support to Zain's VIP customers, executing cross and upselling campaigns, and consistently meeting stringent KPIs and SLAs. My focus was on delivering high-quality customer service, driving sales, and adhering to performance standards.▪️ VIP Customer Support: I provided dedicated support to Zain's VIP customers, ensuring their needs and inquiries were handled promptly and effectively. This… Show more As a Marketing Customer Care Representative, my role was centered around providing exceptional support to Zain's VIP customers, executing cross and upselling campaigns, and consistently meeting stringent KPIs and SLAs. My focus was on delivering high-quality customer service, driving sales, and adhering to performance standards.▪️ VIP Customer Support: I provided dedicated support to Zain's VIP customers, ensuring their needs and inquiries were handled promptly and effectively. This role required a deep understanding of customer requirements and a commitment to delivering service excellence, thereby enhancing customer satisfaction and loyalty.▪️ Sales Campaigns Execution: Actively involved in conducting cross and upselling campaigns, I played a key role in identifying customer needs and recommending appropriate products and services. This approach not only contributed to increased sales but also ensured a personalized customer experience.▪️ Performance Standards Compliance: Delivering according to tight KPIs and SLAs was a critical part of my role. I consistently achieved and often surpassed these performance metrics, demonstrating my ability to work effectively under pressure and maintain high standards of customer service and sales efficiency. Show less

As a Sales Executive at LG Electronics, I focused on identifying new sales prospects, achieving monthly targets and KPIs, and conducting both retail and corporate electronics sales. My role was integral in expanding LG's market presence and driving sales growth.▪️ Prospect Identification and Sales Expansion: I was actively involved in finding new sales prospects for LG Electronics, a task that required keen market analysis and an understanding of consumer needs. This effort… Show more As a Sales Executive at LG Electronics, I focused on identifying new sales prospects, achieving monthly targets and KPIs, and conducting both retail and corporate electronics sales. My role was integral in expanding LG's market presence and driving sales growth.▪️ Prospect Identification and Sales Expansion: I was actively involved in finding new sales prospects for LG Electronics, a task that required keen market analysis and an understanding of consumer needs. This effort significantly contributed to expanding LG’s customer base and market reach.▪️ Target Achievement and KPI Management: Consistently achieving and often surpassing the monthly sales targets and KPIs was a hallmark of my tenure. My commitment to these goals demonstrated my ability to deliver results in a competitive sales environment.▪️ Retail and Corporate Sales Expertise: My responsibilities encompassed both retail and corporate sales, allowing me to develop a versatile skill set in dealing with diverse client segments. This experience not only broadened my sales capabilities but also contributed to LG’s growth in various market sectors. Show less