Badis Fezzani Email & Phone Number

Genève, Suisse

As an ERP integrator, AGENTIL deploys a wide range of technological and application solutions (on site, hybrid and/or in the Cloud) for companies. As a sales account manager, I manage a portfolio of companies in the Geneva area, I negotiate contractual conditions, possible renewals and I "close" the sale.I work in close collaboration with the management, the administration and the consultants. I also ensure a relationship with the client, both with the prescribers (functional departments, users of the solutions...) and with the decision-makers.

Geneva Area, Switzerland

- Excellent customer care and communication skills- Sales skills- Organisational and time management skills- Administrative and IT skills- Providing ongoing service and sales support, if you deal with regular business leasing accounts

Cork, Ireland

As an Apple technical Advisor I had to support, troubleshoot and solve technical Issue in order to delight customers.- IOS advisor level 1, technical support on IOS devises (Iphone, Ipad, Ipod).- Promoted to Mac+ advisor, handled cases about every Apple product, especially maccomputer and account security. With all cases, technical or not, the main focus is to always trying to reach the full customers’ satisfaction. The range of calls I handle requires excellent focus and attention to detail. Since I’m working for Apple I’ve always achieved every single target, I’ve also been top performer three month in a row and a global customer satisfaction rate of more than 97%.

San Francisco, California

Brand network development, increasing site traffic and advertising

Région De Lyon, France

- Prepared and submitted export and import customs declarations at the customs agency - Handle import and export paper work (Freight forwarding, air and ocean transportation) - Strong understanding on local taxation requirements, custom clearance process

Bachelor Of Arts (B.A.), Business Management

(Finance, International Business, International Marketing, Management, Strategic management, People and change management), Thesis: How.

Bts Commerce International, (Two-Year Technical Degree In International Trade)

Comprising studies in Economics, Business Law, International Marketing and Management. (Degree taught in French with intensive immersion.