Badr Hothan Email & Phone Number

Jeddah, Makkah Region, Saudi Arabia

Oversee investment portfolio management, compliance oversight, and banking services. Skilled in creating and executing tailored investment strategies, evaluating client financial situations, and managing loan requests. Proficient in personal cash management, credit compilation, and risk assessment. Recognized for establishing relationships with high-net-worth clients, resulting in a significant increase in new sales opportunities. Work closely with various departments to evaluate customer and prospect situations, identifying optimal products and services for a recommendation. Contribute to maintaining current risk ratings for customers. 🔹 Cultivated relationships with high-net-worth clients, resulting in a significant surge in new sales opportunities by understanding their financial requirements.🔹 Managed financial activities for high-net-worth clients, overseeing transactions and achieving growth in client assets while fostering strong client relationships🔹 Conducted portfolio management reviews, ensuring compliance with regulatory standards and mitigating potential risks🔹 Contributed to maintaining optimal risk ratings on customers, reducing potential credit risks through accurate risk assessments and proactive risk management strategies🔹 Ensure timely responses and error-free transactions by facilitating interactions between customers and banking professionals🔹 Retain consistent communication channels, leading to an increase in customer satisfaction, and foster a friendly and positive environment, resulting in improvement in overall customer experience

Jeddah Governorate, Saudi Arabia

Provided unprecedented customer service and innovative strategies to elevate service quality continually. Offered expert guidance on financial products and services, ensuring clients understand better. Cultivated an in-depth understanding of clients’ businesses and industries, enriching discussions and fostering equitable outcomes. Established robust networks across business sectors, nurturing relationships grounded in mutual trust and promoting collaboration. Conducted proactive credit risk assessment and conducted thorough customer due diligence reviews to understand clients.🔹Initiated and cultivated new business opportunities, leading to a massive expansion of existing client bases🔹Directed the management of long-term customer relationships, contributing to an increase in revenue generation

Jeddah, Makkah Region, Saudi Arabia

Established goals for subordinate employees, oversaw their performance and attendance, and coordinated their schedules to maximize productivity. Assisted the branch manager in formulating marketing plans and contributed to accomplishing the objectives outlined in these plans. Handled clients' inquiries and met their demands for products and services. Monitored and evaluated sales officers' marketing performance to attain branch targets and offered assistance for skill enhancement. Examined competitor banks' products, services, and pricing and proposed suggestions to the administration for strategic enhancement. Reviewed and validated clients' requests fulfilled by sales and care officers to ensure precision and adherence to regulations. Managed the branch's appearance and maintenance, collaborating with relevant departments for essential upkeep and maintenance tasks.🔹 Attracted new clients to the bank and cultivated lasting relationships, resulting in an increase in client retention and a rise in satisfaction ratings🔹 Implemented marketing strategies for bank products and services, resulting in an increase in sales performance and exceeding branch targets🔹 Established and maintained close relationships with existing customers, consistently surpassing service expectations and achieving a remarkable customer loyalty rate🔹Ensured compliance with 100% of SAMA instructions and bank policies, maintaining regulatory standards and operational integrity.🔹 Maintained the branch and employees' appearance to a 90% adherence to quality standards, projecting a professional image

Jiddah, Makkah, Saudi Arabia

Handled the customers and offered support with various banking transactions and inquiries. Executed account openings, closings, and maintenance procedures following established policies and procedures. Assessed customer needs and advocated appropriate banking products and services to align with their financial objectives. Resolved customer complaints and inquiries, ensuring complete satisfaction. Processed deposits, withdrawals, loan payments, and other financial transactions. Safeguarded customer information, ensuring confidentiality and compliance with banking regulations and standards. Collaborated with team members to meet branch sales targets and foster a positive work environment. Aided marketing and promotional efforts to attract new customers and expand the bank's clientele.🔹 Processed direct transactions daily with customers at the counter, recommended suitable products, resulting in an increase in product uptake, addressed and resolved customer queries and complaints weekly, and maintained accurate details for customers🔹 Contributed to an increase in bank business by planning and executing successful marketing strategies, targeting specific demographics, and establishing new accounts monthly