Badreddine B. Email & Phone Number

Memphis, Tennessee, United States

- Test, troubleshoot, and provide technical support for software applications. - Manage, investiguate, resolve the issues/tasks reported on the ServiceNow plateform. - Facilitate meetings with the various stakeholders to give visibility to the expressed requirements and ensure that the business applications meet availability, capacity and security specifications. - Partnering with external teams, including third party vendors to finalize business solutions. - Execute SQL queries to assure data validity. - Administer and maintain end user accounts, permissions, and access rights for systems.

Definition of the niche, story, culture of the Business. Coding of the Website using Python, HTML, CSS, JavaScript. Deploy the solution using a cloud provider. Study competitors and analyze the winning strategies, brainstorm to find the wining products. Contact the suppliers and formulate CSV files containing all the orders. Perform advertising, launch Facebook ads. Manage multiple CBO campaigns and optimize budget. Implement E-mail Marketing as a long term strategy to create a solid database of costumers.

- Primary responsibilities as Product Owner; Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements. - Developing user stories, managing the product backlog and prioritizing them based on changing requirements. - Provides software development support, including responding to operational issues, define testing requirements, perform initial validation testing of functionality, ensure data integrity, coordinate end user acceptance testing, coordinates vendor releases and manages major system upgrades. - Document and revise detailed business processes, workflows, test scripts, use cases, and related documents for software application development or automation. - Implement BMPN to model the business process, define areas that could be improved / automated. - Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered.

This project consists of elaborating a user friendly solution that could manage the company employees online purchases. The solution is a interactive Web plateform, connected to a MySQL database. The admin requires a login and a password to sign in, he could perform the different CRUD operations on the data without any previous knowledge on the IT systems. The costumers of "OCP Online" could sign up / in, search for products by category, price, name, brand using the multicriteria search bar in the interface, with the possibility to add products to their carts and proceed to checkout. The solution handles the following exceptions : Product out of stock. Limit of purchases per product.The security aspect : Spring security to handle authentification and user access rights. Passwords Encryption in the Database. Token auto-generation to prevent CSRF attacks.Technologies used: Maven, Spring (MVC, Security), JQuery, JavaScript, DataTables, AngularJs, Bootstrap, Hibernate, MYSQL, Tomcat, HTML5, CSS3, Log4j, JU

Project: RAMSA Online (Agile - SCRUM)Tasks :- Understand the objectives of the project.- Perform brainstorming to present technical solutions for the business needs.- Define the scope of the project.- Gather requirements from multiple stakeholders.- Creation of the Product Backlog and Sprint Backlog.- Distribution of tasks and roles for each member of the team.- Start coding each feature, perform the testing.- Guide the daily meetings with the team members to measure the progress of the project and overcome the problems encountered.- Deploy the solution to the company internal server.- Presentation of the final product to the stakeholders with a functional, technical guide.

Casablanca, Morocco

Projet : Managing health care for employees.This project consists of elaborating a solution that could manage the company employees health care. The solution is a interactive desktop application, connected to a MySQL database. The user requires a login and a password to sign in, he could perform the different CRUD operations on the data without any previous knowledge on the IT systems.The solution provide a very friendly user experience, ability to print employees documents and reports with the company default template. Technologies : Java swing, NetBeans, WAMP, Launch4j, Win'Design.Modeling : UML