En tant que représentant bilingue , je mets à profit mes compétences acquises dans le domaine des sciences vétérinaires et de la pharmacologie pour offrir un service clientèle exceptionnel dans le secteur des services financiers et des assurances.Avec plus de deux ans d'expérience chez Tabuk Pharmaceuticals Manufacturing Company, j'ai développé une solide expertise dans la compréhension des besoins des clients, la résolution efficace des problèmes et la fourniture de solutions adaptées. J'ai démontré ma capacité à établir des relations solides avec les clients, à répondre à leurs questions et à leurs préoccupations de manière professionnelle et empathique.Mon expérience dans le développement et l'exécution de campagnes marketing ciblées m'a également permis de communiquer efficacement avec les clients, de promouvoir les produits et services de manière persuasive et de renforcer la confiance dans la marque.Chez Manulife, j'etais déterminé à continuer à offrir un service clientèle de premier ordre, en aidant les clients à comprendre les produits et services offerts, en répondant à leurs besoins spécifiques et en les accompagnant tout au long de leur parcours financier. Je suis convaincu que ma passion pour le service clientèle, associée à mes compétences techniques et à mon expérience, me permettront de contribuer de manière significative à la satisfaction et à la fidélisation des clients.
Gardaworld Aviation
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Learning Disability FacilitatorGardaworld AviationCanada
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FacilitatorGardaworld Aviation Jun 2024 - PresentMontréal, Québec, CanadaProvide a high level of customer service to the travelling public.Engage with passengers and offer assistance to those who require support for hearing loss, vision loss, limited mobility.Accompany passengers through screening, helping with their belongings and explaining the process.Explain options available to the passenger for screening of their person and their special items, medical devices and aids, and sensitive cultural or religious items. Provide information about CATSA’s regulatory signage to passengers with vision loss (using CATSA tactile communications booklet).Work closely with Screening Officers and liaise with front-line stakeholders to ensure passengers receive exceptional customer service.Proactively intervene where required, either in the queue or on the screening line.Maintain up-to-date knowledge on disability-related issues and initiatives, with a focus on those in the transportation sector
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Bilingual Customer Service RepresentativeManulife Nov 2023 - May 2024Montréal, Québec, CanadaProvide high-quality customer service by assisting clients in both official languages.Manage customer inquiries, complaints, and feedback in a professional and efficient manner.Provide information on products, services, policies, and procedures of the company. Perform administrative tasks such as maintaining records and data entry.Collaborate with other departments such as sales, marketing, and operations to ensure customer satisfaction.Ability to think on your feet and find creative solutions to customer problems.Adapt quickly to changes and unexpected situations.Excellent verbal and written communication skills in both languages.Proficiency in customer relationship management software and tools.Customer-centric and committed to exceeding expectations to ensure overall satisfaction. -
Medical RepresentativeTabuk Pharmaceuticals Manufacturing Company Dec 2020 - Sep 2023AlgérieConsistently exceeded service targets with a customer satisfaction rate above 95% over the past year.Implemented targeted marketing campaigns to enhance customer experience, resulting in a 10% increase in customer retention.Optimized processes to reduce operational costs by DZD 500,000 while maintaining excellent service.Collaborated with teams to identify market trends and customer needs, leading to the development of a highly successful new service (+120% sales in 6 months).Maintained an organized and safe work environment, promoting productivity.Entered daily customer interaction reports into the CRM system.Presented the company's various services to target customers (doctors, public/private hospitals, etc.)Organized quarterly discussion groups with experts for continuous customer education.Participated in 12 regional/national scientific events per year to represent the company. -
Medical RepresentativeUrgo Group Nov 2018 - Dec 2020Annaba, Algérie• Increased market share for the Juvamine vitamins range by developing and executing a targeted marketing campaign, resulting in a 303% sales increase within one year.• Presented the various drugs of the range of my company "food supplements" to Pediatricians and Obstetricians in the Est African region.• Visit pharmacies at least 3 times a week to check the availability of our products and those of our competitors using a scorecard, which is then used to trigger marketing campaigns, increase product rotation.• Submitted weekly sales territory reports by entering data into computerized database.• Contributed to a 10% increase in year-on-year sales of Rogé Cavaillès by orchestrating the depletion of stock in pharmacies -
Représentant Commercial PharmaceutiqueElyspharm Oct 2018 - Nov 2018Constantine Ali Mendjeli, Constantine, Algérie
Badri Boubidi Education Details
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Centre Universitaire Chadli Ben Djedid El TarfMention Assez Bien -
OrganevaMarketing Et Technique De Vente
Frequently Asked Questions about Badri Boubidi
What company does Badri Boubidi work for?
Badri Boubidi works for Gardaworld Aviation
What is Badri Boubidi's role at the current company?
Badri Boubidi's current role is Learning disability Facilitator.
What schools did Badri Boubidi attend?
Badri Boubidi attended Centre Universitaire Chadli Ben Djedid El Tarf, Organeva.
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