Rommel Salvador Email & Phone Number

Taguig, National Capital Region, Philippines

• Spearheaded the successful completion of the 2020 BCM program by Q1 2021, demonstrating exceptional commitment and efficiency.
• Pioneered the automation of the BCM program, streamlining processes and enhancing overall operational resilience.
• Closed critical audit gaps for Business Continuity Management found in 2019, ensuring robust and compliant BCM practices.
• Collaborated with cross-functional Business Units(including 3rd party vendors) to maintain updated and aligned BCP plans, fostering a cohesive and proactive approach to enterprise continuity.

Makati City, Philippines

• Successfully managed simultaneous projects, from small to complex, across various Business Units.
• Defined project scope, planned, and allocated resources to ensure timely delivery.
• Provided regular updates to senior management and stakeholders, handling escalations and realignment.
• Accomplished critical projects, including the ChuanDongBei divestiture (2019), Malampaya divestiture (2020), and the establishment of a remote office in a Singapore shipyard (2020).

Makati City, Philippines

• Led comprehensive quality control checks for Chevron's software packages.
• Designed, developed, tested, and implemented software packages, maintaining compliance with Chevron's policies.
• Achieved zero incidents related to team packages, highlighting quality control success.
• Exceeded SLA targets for successful package installations, ensuring reliability.
• Played a key role as Team Incident Manager and Team Coordinator for IRM and BCP activities.

Makati City, Philippines

• Oversaw and improved team processes, including training and RCA resolutions.
• Achieved consistent SLA compliance for Windows server patching and created detailed patching reports.
• Played a key role as Team Incident Manager and Team Coordinator for IRM and BCP activities.

• Multitasked in three key roles: training new hires, serving as a technical issue escalation point, and remote maintenance of client Windows server infrastructure.
• Collaborated with senior team members to devise solutions for technical challenges and participated in annual project audits.
• Recepient of the Gantimpala Awardee (People Developer Award) in 2009 for conducting over 15 trainings, demonstrating follow-through with participants and their team leads.

Manila, Philippines

• Specialized in coding, testing, and supporting COBOL programs for three Accenture clients.
• Collaborated with stakeholders to translate their requirements into technical specifications and created test case scenarios.
• Successfully completed all development tasks on schedule and received appreciation from two stakeholders for aiding in requirements translation.

• Key Responsibilities:
• Performed maintenance(both hardware and software) on 1 Windows 2000 Server and Windows 2003 Server.
• Maintained and upgraded workstations.
• Proposed and handled procurement of various IT equipments(computers, printers, softwares, etc.)
• Performed field works for remote sites of the company.Key Achievement/s:
• Maintained the IT office hardwares single-handedly.

Handled technical issues for Pacific Internet Singapore clients.Was promoted to team lead after 6 months.Prepared team report to be presented to the management.Monitored network stability/capacity and escalate them appropriately to other teams.

Responsible for answering customer queries and troubleshooting their internet related problems.Role Description:Worked with the clients to resolve their internet issue/s through calls/voice:Escalated customer concerns to appropriate business units.Monitored network downtimes and reporting it for proper escalation. Worked with the team to ensure that all.

Role Description:Assembled and configured computers(desktop, laptop, printers and servers) according to client request.Handled back jobs.Performed field works for company clients.

Bs Computer Engineering

Bs, Computer Engineering

Primary: Kinder - Grade 6 Elementary