Bere Amor
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Bere Amor Email & Phone Number

Team Leader | Bilingual Support | IT at The Instant Group
Location: Mexico City, Mexico, Mexico 9 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
The Instant Group
Role
Team Leader | Bilingual Support | IT
Location
Mexico City, Mexico, Mexico
Company size
244 employees

Who is Bere Amor? Overview

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Quick answer

Bere Amor is listed as Team Leader | Bilingual Support | IT at The Instant Group, a company with 244 employees, based in Mexico City, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Bere Amor.

Bere Amor previously worked as Customer support at The Instant Group and Customer Service Team Lead at Avantor.

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The Instant Group

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Profile bio

About Bere Amor

With over five years of experience in customer service, I am passionate about delivering exceptional support and satisfaction to the users of PayPal's products and services. I have expertise in customer success, help desk support, and attention to detail, and I thrive in fast-paced and dynamic environments. As a team leader at PayPal, I am responsible for managing and motivating bilingual customer service teams across different markets and platforms.Currently, I lead the customer service team for HyperWallet, a PayPal service that enables global payouts for businesses and organizations. I oversee a team of agents and senior agents who provide support to end users of the platform in English and Spanish, through calls, emails, and chats. I ensure that the team meets the KPIs established by PayPal, and I provide coaching, feedback, and training to improve their performance and quality. Previously, I was the team leader for Zettle's International Markets team, where I supported the out of hours operations for the United Kingdom, Germany, and France in their native languages. I also have experience as a customer service specialist and trainer for Zettle Mexico, where I created user manuals, training plans, mentoring, and monitoring systems for new hires. I am proud to be part of PayPal's mission to democratize financial services and empower people and businesses around the world.

Current workplace

Bere Amor's current company

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The Instant Group
The Instant Group
Team Leader | Bilingual Support | IT
london, london, united kingdom
Website
theinstantgroup.com
Employees
244
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9 roles

Bere Amor work experience

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Customer Service Team Lead

Avantor
Jun 2024 - Sep 2024

Team Leader, Customer Service (Hyperwallet)

Paypal

Mexico City, Mexico

Team leader of the CS team in Mexico. I'm in charge of a highly motivated team based in Mexico City, we provide bilingual support (English, Spanish) for HyperWallet customers and end users through: calls, email and chat. My team is made up of agents (first line support) who provide support to end users of the platform and Sr. agents (second line support).

Nov 2023 - Apr 2024

Customer Engagement Team Leader (Zettle)

Paypal

Mexico City, Mexico

Currently accountable of Zettle's International Markets team, we provide out of hours support for the United Kingdom, Germany and France in their native language. I have formed a team of highly motivated professionals that have exited the company goals in all KPIs.

Dec 2019 - Nov 2023

Customer Service Specialist | Trainer

Paypal

Mexico City, Mexico

Responsible for training and coaching new CS hires at Zettle Mexico.Creation of user manuals, training plans, mentoring, monitoring of metrics and quality evaluation of team members.Monitoring of escalations (second line support) and technical issues

Jan 2019 - Nov 2019

Customer Support Agent

Paypal

Mexico City, Mexico

Aug 2018 - Dec 2018

It Support Technician

Aiontech

Mexico City, Mexico

Installation, administration and configuration of servers. OS: Windows, Linux systems like Ubuntu, CentOS, RedHat, graphic and console (commands).Installation, administration and configuration of Web Services like: Jboss, WebLogic, GlassFish, ApacheTomcat.Creation, configuration, migration and cloning of Databases like: Oracle, SQL, MySQL.Preventive and.

Jun 2013 - Jun 2018

Support Technician

Cafe Internet Friends

Mexico City, Mexico

Customer service and support for the use of technologies, online searches and operations.Teaching of basic computer courses, basic use of the Office package, management of search engines inInternet and computer essentials.Technical support to computers, preventive maintenance andcorrective, general maintenance of printers as well as change ofcartridges.

Dec 2012 - May 2013

Graphic Designer

Litho Color

Mexico City, Mexico

Graphic design focused on the creation of invoices, sheets letterheads, invitations, business cards, flyers and banners.Serigraph printing, ink manipulation, t-shirt printing, sublimated, printing on various products such as mugs, pens, balloons, etc.Softening and assembly of packaging. Design and elaboration of stamps.

Nov 2011 - Dec 2012
Team & coworkers

Colleagues at The Instant Group

Other employees you can reach at theinstantgroup.com. View company contacts for 244 employees →

HW Hannah Wardroper Hannah Wardroper Colleague at The Instant GroupLondon, England, United Kingdom, United Kingdom View → TH Timothy Hook Timothy Hook Colleague at The Instant GroupGreater Reading Area, United Kingdom View → SI Syed Ibrahim Syed Ibrahim Colleague at The Instant GroupBengaluru, Karnataka, India, India View → DS David Sanger David Sanger Colleague at The Instant GroupGreater Reading Area, United Kingdom View → SM Steve Marsden Steve Marsden Colleague at The Instant GroupGreater London, England, United Kingdom, United Kingdom View → AF Adriana Fernandez Instant Adriana Fernandez Instant Colleague at The Instant GroupLondon, England, United Kingdom, United Kingdom View → UJ Ursula Jane Ursula Jane Colleague at The Instant GroupNew Zealand, New Zealand View → RB Richard Bown Miwfm Richard Bown Miwfm Colleague at The Instant GroupCamberley, England, United Kingdom, United Kingdom View → RM Rhodri Mason Mrics Rhodri Mason Mrics Colleague at The Instant GroupNew York, New York, United States, United States View → PM Paul Marshall Paul Marshall Colleague at The Instant GroupKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia, Malaysia View →
FAQ

Frequently asked questions about Bere Amor

Quick answers generated from the profile data available on this page.

What company does Bere Amor work for?

Bere Amor works for The Instant Group.

What is Bere Amor's role at The Instant Group?

Bere Amor is listed as Team Leader | Bilingual Support | IT at The Instant Group.

Where is Bere Amor based?

Bere Amor is based in Mexico City, Mexico, Mexico while working with The Instant Group.

What companies has Bere Amor worked for?

Bere Amor has worked for The Instant Group, Avantor, Paypal, Aiontech, and Cafe Internet Friends.

Who are Bere Amor's colleagues at The Instant Group?

Bere Amor's colleagues at The Instant Group include Hannah Wardroper, Timothy Hook, Syed Ibrahim, David Sanger, and Steve Marsden.

How can I contact Bere Amor?

You can use AeroLeads to view verified contact signals for Bere Amor at The Instant Group, including work email, phone, and LinkedIn data when available.

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