Isabel Baez Email & Phone Number

Madrid, Es

Madrid, Community Of Madrid, Spain

Alavanz: Your All-in-One Platform for ProgressAlavanz isn’t just about connecting women to vetted, female-friendly services and resources—it’s about empowering them to reclaim their time, simplify chaos, and turn goals into achievements.We streamline personal and professional tasks, match women with meaningful opportunities, and provide the tools they need to thrive.From balancing careers with personal lives to breaking barriers and building success, Alavanz helps women unlock their full potential—all in one seamless platform.Join us and take the first step toward your brighter future!https://www.alavanz.com/

Madrid, Community Of Madrid, Spain

ESP - El mercado hispano parlante en el emprendimiento femenino tiene un potencial enorme, pero enfrenta desafíos que deben superarse para mantenerse al día con las tendencias globales. Viviendo entre ambos mundos, aporto más de 20 años de experiencia en culturas y marcos de trabajo angloparlantes. Mi objetivo es tender puentes entre estos entornos, guiando a las emprendedoras para que logren el éxito en medio de sesgos, diferencias culturales y desafíos únicos del mercado, ayudándolas a construir negocios sólidos y resilientes.ENG - The Hispanic market in female entrepreneurship has untapped potential but faces challenges that need addressing to keep pace with global trends. Living between both worlds, I bring over 20 years of experience in English-speaking cultures and frameworks. My role is to bridge these worlds, guiding female entrepreneurs to succeed amidst biases, cultural differences, and unique market challenges, helping them build strong, resilient businesses.

Pontevedra, Galicia, Spain

Assigned as President for an ongoing project aiming to transform lives and address critical challenges in Galicia's emptied territories. Passionate about sustainability and social change, I establish core values aligned with market needs, driving a scalable and sustainable business model. Translate member feedback into actionable plans, evolving services and proposing innovative solutions.Highlights:-Developed partner program, executing quick launches and pivots for customer-centric results.- Secured OKRs and product requirements, gathering critical insights through rapid iterations.Selected Projects:- Created Rural Network volunteer signup site, empowering contributions to rural areas in Galicia.- Established Vente a Covelo website, showcasing sustainable development in Covelo (Pontevedra, Galicia).- Launched "Productos de Galicia," an online store enabling local producers to access urban markets and distribution channels.Join us for transformative sustainable development in Spain's emptied territories.#Sustainability #SocialChange #Innovation #RuralDevelopment #Galicia #CommunityEmpowerment

Spain

TalentPlus Money Management Platform | CX-focused Responsibilities:- Gathered and analyzed customer insights to drive design and development processes.- Enhanced cross-departmental access to information through streamlined content and visual elements.- Created engaging experiences using Customer Journey Maps, service blueprints, and storyboards.- Supported a global community of 14 million creators and influencers.- Ensured exceptional quality and compliance with policies and legal requirements.#MoneyManagement #CustomerExperience #GlobalCommunity

Spain

Grow Faster, Grow SmarterPangea provides tech companies with a full-stack platform to accelerate and de-risk growth

Madrid Area, Spain

Consultant | Business Development, Strategy, UX/CX, and Market Research:- Provide high-quality services in business development, analysis, and strategy.- Conduct deep dives into qualitative and quantitative market research for breakthrough innovations.- Coordinate overseas projects involving multicultural teams across different time zones.- Delivered a workshop on "Beyond Briefing and Corporate Biases" at IED as adjunct professor.- Tailor design thinking, systems thinking, customer journeys and JTBD (among others) workshops to empower teams.#Consultant #BusinessDevelopment #Strategy #UX #CX #MarketResearch #Workshop

Madrid Area, Spain

Delivered "Beyond Briefing and Corporate Biases" workshop at IED, emphasizing metrics and data-driven strategies for long-term sustainability.#WorkshopFacilitator #Metrics #DataDrivenStrategies #Sustainability #LongTermPlanning

Madrid Area, Spain

DADA Company is a digital publisher who crafts edutainment apps for children aged 0-8.

Madrid Area, Spain

ARLOON is Dada Company sister company which develops educational content using Augmented Reality. Alumni ages span from primary to high school students.Just-in-time learning and edutainment for all ages.

Madrid Area, Spain

Developed market entry strategies, conducted research, and expanded client base by leveraging market insights for effective B2B and B2C communications. - Achieved a remarkable 60% reduction in delivery and feedback times through lean and agile communication process redesign. - Represented the company at industry conferences, delivering impactful presentations and promoting services. - Enhanced customer journey and sales funnels through improved entry methods and research plans, collaborating closely with the Marketing Department.#MarketEntryStrategies #ClientExpansion #CommunicationRedesign #ConferencePresentations #CustomerJourney #SalesFunnels #BusinessDevelopment #CustomerExperience #CrossFunctionalProblemSolving

Madrid Area, Spain

Head of Services and Operations | Digital Strategist | Project/ Product ManagerCurrently rebranded as OneTotem.As a leader at Farm.Co, I provided direction and oversight to cross-functional overseas teams, driving product planning and execution throughout the entire lifecycle. Operating in a dynamic environment, I achieved outstanding outcomes and identified untapped niche markets by leveraging market data and generating effective entry mechanisms.- Led over 300 digital projects with a focus on end-to-end thinking and user experience across multiple teams and designers.- Utilized a strong combination of strategic and interpersonal skills to guide overseas teams through full product lifecycle.- Positioned the company for international market expansion, identifying untapped niches in global regions and fostering long-lasting client relationships.- Collaborated with stakeholders on world-class digital services and e-commerce products, incorporating insights from market and competitor research.- Recognized in Wall Street Journal for contributions to TheHighBoy, including communication tone, architecture, and business goals.- Mentored startups at Cross Media Labs, gaining experience in location-based services and engaging in new media challenges.#Leadership #ProductPlanning #Execution #NicheMarkets #UserExperience #InternationalExpansion #DigitalServices #E-commerce #MarketResearch #Mentoring

Punta Del Este, Maldonado, Uruguay

Hotel Paris - Oct/Nov to Mar/April years 1995-2007 | Seasons ContractsAs a key member of the Hotel Paris team in Punta del Este, a renowned luxury tourism destination in South America, I played a crucial role in enhancing customer services and elevating the overall guest experience to differentiate the hotel in a highly competitive market. Throughout the years, our efforts yielded an impressive accomplishment: more than 50% of each season's bookings came from loyal customers who chose to return year after year.Responsibilities included:- Creating innovative guest satisfaction approaches, based on data collection within the facilities: a 24/7 feedback collection mechanism to thrive and iterate the service based on each individual.-Managing overall hotel operations and staff, ensuring seamless front desk service, housekeeping excellence, and guest satisfaction in line with established guidelines and innovative approaches.- Developing marketing and sales strategies, training the team on delivering exceptional guest experiences and concierge services.- Ensuring compliance with safety regulations and maintaining financial management to drive profitability.- Cultivating strategic partnerships and collaborations with stakeholders and service providers to expand service offerings and further enhance guest satisfaction.Our collective dedication and commitment helped position Hotel Paris as a preferred choice for regional travelers, while our focus on exceptional service resulted in a significant percentage of repeat bookings each season. #HospitalityManagement #CustomerServiceExcellence #ServiceInnovation #LuxuryTravel

Montevideo, Uruguay

A strong focus on optimizing resources and delivering exceptional customer service. Skilled in efficient project management methodologies, stakeholder coordination, and risk mitigation. Highlights include: - Streamlining project management processes to ensure timely delivery and client satisfaction.- Coordinating cross-functional teams to achieve project objectives and align stakeholder expectations.- Monitoring project performance, identifying risks, and implementing proactive solutions. #ProjectManagement #CustomerService #ResourceOptimization

Montevideo, Uruguay

I provided extensive support to C-level colleagues, assisting them in a wide range of tasks to drive organizational success. These responsibilities encompassed various areas, including:- Collaborating in the creation and delivery of consultant courses to enhance professional development and knowledge sharing.- Organizing and coordinating events to ensure seamless execution and successful outcomes.- Assisting in HR pre-selection processes, contributing to the identification and recruitment of top talent.- Managing documentation, filing, and presentations to facilitate efficient information management and effective communication.- Engaging in marketing initiatives and supporting human resources efforts to promote company branding and employee engagement.By leveraging my skills and expertise across different functional areas, I played a pivotal role in supporting the organization's overall growth and success. #ExecutiveSupport #EventManagement #HRRecruitment #DocumentationManagement #MarketingInitiatives

Montevideo, Uruguay

In this dynamic role, I thrived under pressure, quickly adapting to the fast-paced digital industry. I successfully coordinated C-level agendas, organized company events, and provided valuable support to production departments. Additionally, I efficiently managed various internal and client-oriented documents, ensuring smooth operations and effective communication. #Multitasking #EventManagement #DocumentControl

Montevideo, Uruguay

In this dynamic role, I thrived under pressure, quickly adapting to the fast-paced digital industry. I successfully coordinated C-level agendas, organized company events, and provided valuable support to production departments. Additionally, I efficiently managed various internal and client-oriented documents, ensuring smooth operations and effective communication. #Multitasking #EventManagement #DocumentControl

Master'S Degree, Strategic - Design And Innovation

Graduated as Notable+ The Strategic Design Master has a hands-on approach that took us to a set of workshops, labs, conferences, trips.

Graduate, Environmental Design/Architecture

Facultad de Arquitectura, Diseño y Urbanismo | Uruguay

Diseñador Gráfico, Diseño Gráfico, Tecnicatura

Ayudante De Arquitecto, Tecnicatura

Education record

Education record