Brian Flynn Email & Phone Number

Columbus, OH, US

San Francisco, California, US

Charlotte, North Carolina, US

Acquired by SoFi.

Dublin, Ohio, US

Provide leadership and strategic visioning for the IT Service Desk which consists of 12 direct reports responsible for providing service delivery and incident resolution for 1,500+/- users.

Hilden, Deutschland, DE

• Collaborate as a member of a Global IT team providing strategic planning, execution, and operational support to over 1,000 multi-national users. Tasked with engineering solutions to support the business and operational.
• Transform business requirements into IT solutions
• Project planning and execution
• Information Technology Service Management
• Process and Policy development
• Operational Support for routine and critical issues

US

• Manager of the Technical Refresh section of DISA-EIS Division providing lifecycle management and replacement to the enterprise. In this position, my team provided direct project management to the replacement of all.
• Coordinate the lifecycle replacement of all agency owned servers
• Manage the tasks of multiple diverse teams spread across 10+ worldwide location to ensure they worked as one unit to complete the agency mission
• Provide procedural and technical guidance to a team of 8+/- project managers
• Communicate with various partner agencies to coordinate and schedule system replacements, user acceptance testing, and return of end-of-life hardware assets
• Develop and present weekly and monthly status reports to brief executive level management on status of efforts at each geographical location

US

• IT Specialist for a managed services organization providing full-managed hosting services for Government Defense customers around the world to include – US, Canada, United Kingdom, and Australia. In this position, I.
• Act as Subject Matter Expert and systems lead to 2 government employees and 8 contract employees covering 24/7/365 operations
• Maintain and support 16 domain controllers, 7 exchange servers, 4 file servers, 8 bluecoat proxy servers, 5 ironport email appliances and 4 web servers spanning four countries and servicing users worldwide
• Report KPIs to customers and senior-managementAchievements:
• Created Standard Operating Procedures to provide guidance in configuration, troubleshooting, and restoration of standard systems

Head coach for the Bishop Watterson wrestling team.

Washington, DC, US

Evaluate acquisition of IT products and services and recommend purchases which meet all agency and departmental requirements in order to enhance delivery of customer support services.Serve as Deputy Information Systems Security Officer. Ensure customers are aware of security directive, policies, procedures, guidelines and regulations.Serve as local Voice.

Vienna, VA, US

• Initially hired to provide Tier 1 and 2 IT helpdesk support to agency employees spread across the US but promoted after 5 months to Network/Systems Administrator responsible for planning and maintaining local area.
• Monitored network and IT systems to guard against unauthorized access, copying or destruction of equipment software and data.
• System Administration of Microsoft Based Servers
• Populate and maintain IT Service Knowledge Base

US

Washington, DC, US

Certificate - Mid Level Leadership Development Program - Center For Excellence In Public Leadership, Leadership

Bachelor Of Science (B.S.), Information Technology

Education record