Boris A. Forte Email & Phone Number

Greater Omaha Area

November 2017 to Present Forte` In A Positive Way LLC (FINAPW)FINAPW successfully provides process improvement, configuration management, test management, independent verification & validation, and technical assistance to firms in the Aerospace Industry, Banking, Insurance, and Managed Health Care Industry

- Develops and executes to carefully planned methods and other assessment procedures to identify system defects prior to release and deployment.- Design, develop, and maintain test scripts for new applications, products, and/or enhancements to existing applications throughout the software development lifecycle.- Works closely with the development team to ensure the timely release of reliable products.- Provide reporting and documentation for all testing efforts, results, activities, data, logging, and tracking.- Follow established processes for defect tracking and reporting in a detailed and reproducible way.- Communicate test estimate, test progress, test results, and other relevant information to Senior Developers and upper management.- Assists with the creation of documentation for the purposes of technical reference and knowledge transfer.- Assists with the transfer of software and feature knowledge to other Banyan personnel through training sessions and documentation. Recommends and influences software changes to developers to further improve overall product quality.- Participate in design discussions and brain storming meetings.- Provide suggestions for best practices and process improvements.- Defines resources (hardware, software, hours, staff) required to execute test plans.- Researches industry trends and recommends new ideas and approaches to continuously revise methods and procedures.- Designs, constructs and implements manual and/or automated tests to thoroughly exercise products from a customer perspective.- Participates in a strong team environment, often performing multiple roles as needed.- Provide necessary support to the software development team.- Provide guidance and ensure corporate compliance with FDA regulatory requirements.- Participate/assist in the development and maintenance of Banyan’s Quality Management System.- Participate in guiding process improvement efforts.

Responsible for performing functional/regression testing the Preferred Software as a Service (SaaS), Enterprise Billing and Payment System Platform for Health Plans, Government and State Exchanges, and COBRApoint which serves as a Central/Direct billing system, and Electronic Payment Services. Responsible for testing core applications, test data, defect management, technical support, and continuous process improvement. Perform regression testing on all software products prior to every release.• Performed requirements verification and validation against each expected test results.• Conducted SoapUI testing to validate web-services for API consumer credit card payments, ACH payments, Refunds, and XML premium invoice verifications. Also, performed negative and positive testing against data types in different fields.• Validated and tested the UI against various data types using SQL to Get letter types, and various payment method against the database built within defined test scenarios.• Captured defects, requirements, and test scenarios in the defect tracking tool called Gemini, and traceable for each release.• Developed test requirements to validate business intelligence, and portal analytics dashboard of core operational products to support business forecasting.• Developed standard Test Plans for continuous improvements.

Greater Omaha Area

• Managed Offshore Test Team, ensuring that the NBS Solutions Higher Learning QuikPay payment application requirements were tested prior to production websites, which includes: e-Payments, e-Billing, Credit Card Processing, e-Check, NACHA Transactions, Payment Plans, Refunds, TSYS Certification, Commerce Manager, and PCI Compliance• Created strategic test plans, and provided direction overseeing test activities, test cases, code deployments, smoke testing, regression test, automated testing, quality inspections, performed root cause analysis, and conducted test case reviews to validate all testable requirements prior to UAT/Production• Managed and tested the QuikPay Data Center Migration implementation, and Database Oracle 11g Shared Tables validation• Responsible for defect management, audits, test estimates, test metric, release notes, and problem tracking using JIRA• Worked closely with the Quikpay Engineering, Project Management, and Product Owners to coordinate all test activities throughout the project lifecycle for each project release cycle• Performed functional testing and created test scripts for TSYS Certifications, Credit Card Processing, e-Check, and e-Payments• Provided training on best practices, continuous improvements, and lessons learned

Greater Omaha Area

Report to the IT Director Service Support and Control with the responsibility for implementing process improvements to become a process centric organization, provided data driven decisions, IT Governance, compliance, improved process quality, productivity and effectiveness. The metrics were baseline using Lessons Learned across Agile and Legacy programs that enabled continuous improvements. The process improvement opportunities were driven with a partnership from practice leaders, business sponsors, and practitioners. Performed Quality Inspections, Code Reviews, IT Controls Audits, and managed quality assessments for proper implementation of legacy and distributed programs, system specifications, testing, performance measures, and quality standards. The process improvement initiatives met customer expectations to reduce cost and increase revenue for the Medicare Supplement and Life Insurance products, over $238 millions health insurance income. Successfully performed, trained, documented, and managed over 100 Quality Inspections for Policy Administration, Life Insurance, eCom, Claims EDI Processing, Financial Detail, and Long Term Care (LTC) products throughout the project lifecycle. Responsible for removing defects as early as possible in the development process while they are still less expensive to find and fix. The QI provided a venue for obtaining agreement to baseline the requirements, analysis and design, and test artifacts amongst the principals associated with the projects deliverables.Responsible for implementing Agile quality checkpoints for Retrospectives using IBM (RTC) and IBM (RQM) use to collect data to measure continuous improvements of project shortcomings and solutions. The Agile development team incorporated the successes and improvements in future iterations of projects to reduce risk and defects.Conducted IT Control validation led to the successful completions of two separate external audits, conducted by Deloitte and (NDOI).

Report to the President with the responsibility for implementing, training, and managing the corporate quality assurance program and process improvement program, conduct corporate audits, and to deliver the finest cost-effective products and services to increase ($7.2 million annual sales).Directed the Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 3-implementation corporate-wide. Satisfied the CMMI Appraisal Method for Process Improvement (SCAMPI-A) and the corporation is officially rated CMMI Level 3, which resulted in the competitive edge to increase sales for quality product and service delivery.Successfully managed and conducted the performance measures per contract of the Iowa Medicaid Enterprise Implementation & Support Services (IME/ISS) contract ($4.0 million annual sales). The objective was to ensure HIPPA compliance for all Medicaid-Medicare processing. Conducted audits throughout the Product Development Life Cycle (PDLC) and submitted corrective actions, which resulted in resolutions with closure and acceptance. Managed and verified all the Medicaid Management Information System (MMIS) changes remain identical from a legacy system of the current Medicaid Fiscal Agent Contractor (ACS) to Iowa’s State Data Center (SDC). Responsible for performing Independent Verification and Validation IV&V for the Texas Human Services Commission (HHSC) assuring effective performance of the Texas Medicaid Management Information System (TMMIS) known as Compass21 claims system and core units, compliancy with the Health Insurance Portability and Accountability Act (HIPAA), and National Provider Identifier Project (NPI). Verify, test, and validate business requirement and system requirements for claims processing of the Electronic Data Interchange (EDI) that accepts American National Standards (ANSI) X12 HIPAA transactions for batch and interactive process.

Greater Omaha Area

FPC successfully provides process improvement, management and technical assistance to firms in the Aerospace Industry, Banking, Insurance, and Managed Health Care Industry. Assistance provided in the areas Software Quality Assurance, Independent Verification and Validation (IV&V), Information Systems Auditing, Customer Satisfaction Planning, Training and Mentoring, Process Improvement, Software Configuration Management (SCM), Software Engineering Institute Capability Maturity Model Integration (CMMI), Software Test/Integration, and Project Management.Photography Consultant, which covers a broad range of assignments: photo journalism, commercial theater, weddings, portraiture, digital and all occasion. Perform data entry, accounting principles, marketing, proposals, and advertisement.MANDOLFO & ASSOCIATESSuccessfully directed the QA Test Team of financial applications at Commercial Federal Bank. Developed test plans for consumer loans and retail banking. Supervised the staff of five Quality Assurance personnel; training, QA principles, testing, audits, configuration management, defect tracking, verification and validation of product prior to production. Managed the applications that run on the client server and host systems. Assisted with implementing Capability Maturity Model.

Lincoln, Nebraska Area

Managed Quality Assurance Department, ensuring requirements, design, enhancements and bugs thoroughly tested on the websites. Final authority for all tested web applications being promoted from the QA test web server environment to the production environment. Verified and managed the change control process. The project manager lead for the Oracle financial database and data warehouse implementation. Provided direction for developing test plans, automated test tools, requirement inspections, and conducted test readiness reviews to verify that the web server configuration stable before soft/hard launch, and validated all testable requirements. Implemented a web base defect tracker tool to manage and control bugs throughout the lifecycle. Responsible for supervision a staff of four testers and one configuration control person.

Greater Omaha Area

Managed and developed a process improvement environment where quality, efficiency and consistency integral part of DMP’s functions. Examined, developed, trained, evaluated, and implemented new processes corporate wide. Verified and validated hardware/software Wholesale-Retail LockBox check processing applications prior to delivery and throughout life cycle - image base payment processing system with automated solutions for cash management lockbox operations. Conducted internal audits/assessments to determine high risks. Visual SourceSafe Administrator; Project Leader. Implemented Visual SourceSafe 6.0/version control standards for software development/testing. Change control, problem tracking. Request for change standards. Testing group of checks, invoices, and coupons for lockbox customers. Developed test plans/scripts of functionality. Release management and final build for product installations. Conducted customer satisfaction surveys to improve products/services to reduce cost and deliver quality products. Institutionalized the Process Improvement Program corporate-wide using CMM level 2.

Greater Omaha Area

Responsible for identifying, developed, audited, evaluated, and maintained processes within Information Services (I/S) to create Information systems. Promoted quality assurance, trained I/S and customers’ staffs on modification of new/revised I/S processes within System Development Life Cycle (SDLC) methodology. Developed the repeatable LAN change control process supporting LAN production environment. Developed the standards, which reduced 70% of implementation errors prior to production. Facilitated internal corporate audits (SAS 70) among big six consultant firms. Verified/validated internal controls; provided corrective action plan. Project leader; system assurance for Year 2000 project. In charge of defining, facilitated, and developed requirements, vendor evaluations, alternatives, and RFP for vendor acceptance with team. Implemented system assurance test environment. Defined current test/change control process/requirements. Identified on-line, batch, and change control deficiencies; provided proposed requirements to the customer/technical staff. In charge of customer satisfaction surveys to improve the products and services to reduce cost and delivery quality products, based on customer service level agreement. Merant-PVCS Administrator/Project leader, responsible for implementing PVCS Version Manager 5.2 and change control standards.

Greater Omaha Area

Analyzed voice-processing needs of customers and recommended solutions, and evaluated the overall design of switch specific systems. Assisted the clients in the selection of products such as, computer and electronic data processing.

Colorado Springs, Colorado Area

Provided system build support, software configuration management, and compiled documentation for software releases. Secretary of Interface Change Control Board (ICCB); coordinated with government Configuration Manager on scheduling, notification, and meeting minutes. Maintained configuration control of all systems, applications, version description documentation, database software, and associated documentation supplied by vendors or developed on-site. Employed 3 IBM 3080X computers under MVS/XA using PANVALET. Apple Macintosh computers using MacDraw, Excel, Fasttrack, and Micro soft Word. Operation and maintenance of Intelligent Support Processor (ISP) for the Joint Space Intelligence Center.

Redondo Beach, Ca - Omaha, Ne, - Colorado Springs, Co

Managed the Configuration for the Systems and Subsystems with Consolidated Space Operations Center (CSOC). Reviewed contractor's Engineering Change Proposals (ECPs), Specification Change Notice Proposals (SCNPs), waivers, deviations and contract letters. Recommended approval/disapproval in CSOC System Program Office (SPO) Los Angeles. Provided technical assistance to organizations on project-specific basis. Configuration Management, project document reviews, technical meetings, operation and maintenance phase, requirements traceability evaluations, and Configuration Management disciplines for HW/SW acquisitions (Configuration Identification, Control, Status Accounting, and Audits). Supported test activity by capturing data file and history files using JCL. Prepared plans in Precedence Diagram Methods, analyzed schedules from start point of performance. Extensive philosophy and working knowledge of MIL-STD-490, 483, 480, DOD Std-2167, and 2168. Functional Configuration Audits (FCA) and Physical Configuration Audits (PCA) in accordance with MIL-STD-1521. Prepared Configuration Management data requirement for specific programs using Configuration Management software database for controlling Configuration Status Accounting.Developed and managed a software quality assurance program for HQ, Strategic Air Command (SAC) command Center Upgrade (CCU) project. Developed quality assurance plans, software development procedures. Provided solutions. Prepared data requirements for specific programs. Provided technical assistance to organizations. Software configuration management, technical interchange meetings, formal reviews, subcontractor audits, project document reviews, S/W procurement, and design walkthroughs. Formal qualification testing of hardware and software applications. Developed and managed the software unit development folders (UDFs)and test plans throughout the lifecycle to verify and validate acceptance criteria.

Culver City, Ca - Elsegundo, Ca

Performed complex computer software/hardware quality assurance functions at defense contractor's facility. Evaluated system analysis techniques, modeling, simulation and software optimization tool; FORTRAN, Jovial and ATLAS. Final authority on acceptability of complex computer/computer software phases of requirements, design, development, testing and production associated with space and missile systems. Assisted during preliminary design reviews, critical reviews, functional/physical configuration audits and qualification testing. Reviewed contractor's software testing requirements and procedure to ensure quality assurance methods, measures and controls. Planned and conducted training for management, engineering and quality assurance specialist. Analyzed government contracts and subcontract documentation to evaluate MIL-STDs and MIL-SPECS. Interacted with Quality Assurance Division, staff, higher Air Force personnel, buyers and contractor's management. Assured contract compliance of software/hardware, subsystems, components and mission critical space systems manufactured and/ or modified.

Bachelor Of Science Degree, Business Administration And Operations

Activities and Societies: Quality Assurance Institute, American Society Quality Control, SEI/Software Engineering Institute, Toastmasters.

Education record