Provided business process enhancements and IT Solutions to companies with revenues from $10 million to $400 million. Started development of patents and SW in the areas of Sox Compliance, record retention and Health IT specifically designed for SMBs. Led the preparation of business, financial, operational and marketing plans as well as investment packages. Introduced companies to sources of funding and retained in an executive role to assist in executing the business plan in preparation for an exit. Provide post-merger integration support for operational systems, IT strategy for smaller companies that are in growth mode but do not have the budget or the full time work for a full time Technology lead and evaluate RFID, RTLS and IOT vendors on behalf of customers to match the right vendor to the business need.Selected Contributions:- Completed an HRIS, onboarding and financials system integration project for health care company in four months and 10% below budget.- Improved operational efficiency by 20%.- Reduced company’s necessary headcount after merger to manage high Churn environment by 10%.

Joined the company at the inception of their go-to market effort with P&L responsibility for the Professional Services organization unit.Selected Contributions:- Designed, implemented and managed the processes and the team to provide Pre-Sales, program management, Implementation, Support (Help Desk, NOC and on customer premise), custom application development and, training and post -sales support and achieved 98% satisfaction with customers. - Served multiple Fortune 50 companies in global implementations (BHPB, AECOM, OXY, ADMA, FedEx) and a number of smaller companies. - Defined requirements through consultative selling and represent the customer’s most impactful needs to the R&D organization located in Israel for future product enhancements to increase ROI across the customer base.- Developed relationships with Large (CSC) and a number of small VARs to enable international sales and support. - Created all internal company processes to ensure a smooth operation and maximum efficiency across global offices.

Joined this fifth fastest growing company in Atlanta as the first IT employee and Greenfield CIO. Selected Contributions:• Senior executive (CIO) responsible for transformation of the company from Garage Shop to a mature business. Responsible for determining the criticality and priority of all IT programs. • Built the IT infrastructure during 300% revenue and personnel growth curve while spending only 1% of revenue.• The scope was Data Center, Systems, VOIP and Data Networks to the implementation of the ERP system and all essential OSS and BSS systems including customer care and Sales Automation.• Provided remote solutions for 150 employees stationed at the War Theater through a VSAT implementation. • Hired twenty-four IT professionals in two years to design, support and implement the IT applications and Infrastructure.• Implemented ERP SW in less than six months to streamline order-to-cash processing.• Member of the ISO steering committee, which oversaw an ISO 9001 certification in less than eight months.• As a member of the Sarbanes Oxley Steering, committee began the company’s transition for compliance to the regulations.• Managed a team of Business Analysts with the focus of streamlining business processes for OTC and delivering information solutions to allow effective management of the company and improving EBITDA.• As the senior executive responsible for facilities managed the acquisition, build out and relocation of over 200,000 Square feet of class “A” office, NOC, datacenter, manufacturing, and warehouse floor space with zero downtime.• As a member of the management, team was involved in the company’s 144A fund raising and the subsequent transition to a semi Private company.• Managed the Integration of three acquisition targets on time and under budget.

As a member of the executive team was responsible for maximizing profits by focusing on the technologies and processes that improved customer service, product quality and sales efficiency. Selected Contributions:• Achieved 12% favorability to a USD $30M operating budget while leading the organization through due diligence and ultimate acquisition by IBM.• Subsequently managed the transition of IT processes, NW, Datacenter, and resources into the IBM standard processes and systems in six months (Three months ahead of schedule).• Followed ITIL process to identify and improve deficiencies within Customer Care and Sales processes and systems.• Revenue creation through implementation of multiple modules of Siebel (E-marketing, CRM, customer care, Analytics) and Data warehousing to improve customer sat (by 25%), lead generation (30% increase), and accuracy of sales forecasting (by 30%). • Contribute to EBITDA by tough negotiations with service and SW license providers to cut operating expenses.• Negotiated and implemented on and off shore outsourcing (Ireland and India) contracts for customer care, IT, R&D and test organizations resulting in US $6M (20%) savings.• Developed System, NW and HW/SW contracts ensuring SLA compliance and enforcement of penalties.• Implemented strategic and tactical IT plans (disaster recovery, SDLC, Change management and compliance projects).• Was responsible for the effective operation of the Candle global infrastructure in 37 locations around the world. Managed the design and implementation of collaboration SW for Candle’s global work force. • Managed a staff of a 100 technical employees and contractors.• Implemented a First Customer Ship program to accept delivery and perform acceptance testing of company’s Pre GA products in order to contribute to the quality of the products.• Received an executive level appointment at IBM due to superior performance on the integration project.