David Bagnall Email & Phone Number

West Yorkshire, England, United Kingdom

West Yorkshire, England, United Kingdom

West Yorkshire

Sheffield, United Kingdom

I spent several hours a week leading housing projects at a community-based provider. Leading and co-ordinating a team of mostly voluntary workers. Managing housing and support services . Improving practice, reviewing and updating processes to take account of legislative change and local policy review, in particular benefit changes and referral pathways.Advising board on options and viabilities for further development of the housing project, at a time when the future funding of supported housing is uncertain. This led to a decision to close the service, a process I managed, addressing the rehousing of residents alongside staffing and volunteers, property and services issues.While not in other work I volunteer additional time here.

Yorkshire And Derbyshire

Interim manager leading a team of 16 staff dispersed across Yorkshire and Derbyshire in ten extra care schemes.Ensuring high performance, meeting clients’ needs, internal standards and commissioned contractual requirements, working in partnership with care agencies and other service providers. Managing financial, health and safety and safeguarding standards.

Sheffield, United Kingdom

Interim manager of housing and support services in the Sheffield area, including specialist domestic abuse services. After the initial period of interim cover my contract was extended to work on improvement projects, including streamlining administration of external training (delivering improved response for customers and in turn releasing staff to improve training content and deliver front line services), and planning and kickstarting an application for external accreditation.

Sheffield, United Kingdom With National Remit

Ensuring operational managers are equipped to manage contracted supported housing services and assuring senior management and board of contract compliance. Providing policy, guidance, tools, training, analysis and audit to 450 supported housing services under contract to 100 commissioners. Sharing good practice, intervening to promote improvement, improving processes to ensure resources focussed on front line service delivery to communities and vulnerable clients.• Devised and launched tools to ensure that colleagues in all roles understood their part in ensuring contract compliance – explaining contract terms and metrics to frontline staff led to hugely improved recording and performance.• Delivered updates and improvements to performance information tools used by organisations across the sector for national umbrella body Sitra.• Instituted audits in response to performance issues, and cross-cutting audits to look at a theme across a number of contracts. • Commissioned, devised and delivered training in contract management skills to all managers resulting in a substantial increase in contract compliance, decrease in default and significant improvement in relationships with commissioners leading to the retention of existing contracts and to new opportunities.

Sheffield, United Kingdom With Uk-Wide Remit

One year Secondment to take Strategic Lead in preparations for Universal Credit and other changes to benefits. Particular role in ensuring specific issues in supported housing were fully incorporated into plans. Managing a group of Subject Matter Experts. Involvement and consultation with colleagues, customers, clients. External liaison with Sitra, NHF, DWP and others on these issues, particularly around Specified and Exempt Accommodation.• Project managed the analysis of 'how we should support clients differently to meet the challenges of benefit changes' then identified and promoted changes to support tools, training and guidance which resulted in colleagues and clients being better able to directly address money, job-seeking and compliance/sanctions issues.• Authored Home Group's response to DWP and NHF/Sitra consultations on Welfare Reform.• Devised and managed projects to analyse the impact of the changes to Specified/Exempt Accommodation, enabling the update of records to hold relevant information, briefing staff on the changes and providing guidance and model responses to local authority queries. This resulted in a low level of challenges to our internal categorisation.• On behalf of Senior Leadership Team, I ensured that group-wide projects on communication, income protection, system changes and service charges took account of the particular issues in supported housing.• Authored, commissioned and edited extensive guidance, devised and presented training sessions for colleagues, delivered conference presentations, briefed senior managers, and provided insight to board and programme colleagues, a regular news briefing, and broadcast webinars delivered live to hundreds of colleagues.• Devised workplan for ongoing work after my secondment ended.

Sheffield, United Kingdom With National Remit

Improving practice and process in contract management in supported housing. User and technical lead in commissioning and implementing a new IT system. Specifying and commissioning contract management training for 150 colleagues. Public policy lead on future of supported housing over a period of continual change.

Sheffield, United Kingdom With National Remit

Promoting change, improving processes, developing policy to assist the organisation at national, regional and local level in adapting to changes in funding, commissioning, monitoring after the implementation of Supporting People.

Sheffield, United Kingdom

Managing team managers and the wider staff team. Successfully improved failing services and set up new services. Balanced budget and established new funding. Introduced new practice standards for supporting clients and housing management. Rebuilt relationships with commissioners and other local stakeholders leading to opportunities to continue and develop services. Acted as Yorkshire lead on training and housing management.

Sheffield, United Kingdom

Included research on housing and support needs of teenage parents in ex-coalfield and rural areas of Nottinghamshire for Bassetlaw PCT which led to new development of improved, more appropriate provision. Interim manager work with Stonham led to the permanent post above.

Worksop

Managing sheltered housing, homelessness assessment and services, medical and adaptation assessments, supported housing, community centres, careline and out of hours call centre services in a district council. Staff team of around 80 working 24/7.Leading initial preparations for changes in supported housing funding under Supporting People, initiating joint work with colleagues from other Nottinghamshire authorities.

Worksop

Area Manager of Housing Service, covering West of Bassetlaw District

Leeds, United Kingdom

Worksop

Strategic planning, programme management, training, tenant consultation, member and committee support in preparation of the Housing Department for Compulsory Competitive Tendering

Barnet, London

Management of temporary accommodation service. Supervision of temporary accommodationofficers, assistants and hostel managers within directly provided services, and contract management of contracted out provision including bed and breakfast, privately leased, and removal and storage services. Liaison with other London boroughs to maintain standards and fair prices in bed and breakfast accommodation.

Post Graduate Diploma In Housing

Bachelor Of Arts (Ba Hons)

2 A Levels And 8 Gcses