Alex Bagutskiy Email & Phone Number

Belgrade, Rs

Belgrade, Serbia

Cloud ERP system. Distribution module: includes warehouse management, sales and purchase processing, inventory processing, reporting and much more.Role:- Defining business requirements- User story writing- Creating mockups - Analysis for UX design improvement- Setting technical tasks- Backlog filling and refinement- Bug and feature verification- Testing strategy writing- Creating user documentation- Writing scenarios for testing automation-… Show more Cloud ERP system. Distribution module: includes warehouse management, sales and purchase processing, inventory processing, reporting and much more.Role:- Defining business requirements- User story writing- Creating mockups - Analysis for UX design improvement- Setting technical tasks- Backlog filling and refinement- Bug and feature verification- Testing strategy writing- Creating user documentation- Writing scenarios for testing automation- Support request processing Show less

Belgrade, Serbia

Senior Business Analyst for ORMCOProduct:Internal software for orthodontics manufacturer’s operators, where case is moved through it’s lifecycle (from doctor’s request to manufacturing and shipping)Role:- Defining business requirements- User story writing- Setting technical tasks- Backlog filling and refinement- Analysis for UX design improvement

St Petersburg, St Petersburg City, Russia

“Pyaterochka.Delivery” is a grocery delivery service, that allows users to have their orders delivered within an hour from closest Pyaterocka convenience stores (biggest chain of grocery stores in Russia). On average, about 20,000 orders are processed per day, despite the novelty of the service and the growing number of cities where the service is availableRole:In the team of ~30, responsible for developing mobile application of the service, my responsibilities include:-… Show more “Pyaterochka.Delivery” is a grocery delivery service, that allows users to have their orders delivered within an hour from closest Pyaterocka convenience stores (biggest chain of grocery stores in Russia). On average, about 20,000 orders are processed per day, despite the novelty of the service and the growing number of cities where the service is availableRole:In the team of ~30, responsible for developing mobile application of the service, my responsibilities include:- Defining business requirements- User story writing- Setting technical tasks- Description of the interaction: mobile – backend, backend – backend- Backlog filling and refinement- Participation in UX design development- Research on optimizing mobile-backend interaction- Architecture of interservice integrations- Feature development direction in microteams- Processes improvement within a team- Filling the backlog with tasks to optimize and reduce the load on the service infrastructureAs a team, we managed to:- Fully rewrite iOS and Android applications- Single out SDK and integrate it into Pyatorochka application- Make out backend autonomous- Increase number of orders- Increase average check- Improve conversion Show less

St Petersburg, St Petersburg City, Russia

Systems Analyst in the team, responsible for trading experience of Olymp Trade broker clients.Responsibilities:- Architecture of integrations with external data providers- Setting requirements for development- Participation in the development of interface design- Analytics of internal processes fortransformation- Maintaining product documentation

St Petersburg, St Petersburg City, Russia

Online banking for small and medium enterprises. Personal account on [tinkoff.ru/business](http://tinkoff.ru/business) with MAU of 100k users. Includes core backend services and substantial parts of website.Role:As project manager / analyst in team of 5 developers and 2 QA engineers i had responsibilities, including:- Determination of business requirements for development team- Setting technical requirements tasks- Filling and refining the backlog-… Show more Online banking for small and medium enterprises. Personal account on [tinkoff.ru/business](http://tinkoff.ru/business) with MAU of 100k users. Includes core backend services and substantial parts of website.Role:As project manager / analyst in team of 5 developers and 2 QA engineers i had responsibilities, including:- Determination of business requirements for development team- Setting technical requirements tasks- Filling and refining the backlog- Development planning- Acting as the Scrum Master of the team- Architecture of interservice interactions- Product documentation management- Research of customer needs- Interface analytics- Interaction with related teams that were consumers of our backend servicesAt the time, several significant redesigns of the personal account were made, continuous work has been carried out to improve the user experience, optimize the backend, develop interface analytics, as well as to improve conversion and increase cross-sale.In addition, not as part of the product team, i was responsible for improving customer self-service through interfaces (in the web version and mobile application): reducing the number of support requests and the cost of support itslef. Show less

St Petersburg, St Petersburg City, Russia

A division responsible for logistics of petroleum products, sales at gas stations, sales to businesses, as well as sales in Eastern Europe and Central Asia.Started as an Intern and then continued as a Business Analyst in the Business Process Optimization department.Responsibilities included:- Writing normative documentation for business processes- Interviewing process participants and preparing proposals for optimization- Development of template documents for a… Show more A division responsible for logistics of petroleum products, sales at gas stations, sales to businesses, as well as sales in Eastern Europe and Central Asia.Started as an Intern and then continued as a Business Analyst in the Business Process Optimization department.Responsibilities included:- Writing normative documentation for business processes- Interviewing process participants and preparing proposals for optimization- Development of template documents for a group of subsidiaries- Filling the knowledge base with a catalog of business processes, organizational structure- Business processes modeling in ARIS- Analysis of internal data on the department’s efficiency, development of BI applications based on that- Preparing presentations- Participation in setting requirements for the development of business process automation projects by contractors Show less

Master'S Degree, Management And Analytics For Business

Saint Petersburg School of Economics and Mangement Specialization - Analytics in HR Thesis: “Employer Brand and Salary Expectations.

Bachelor’S Degree, Business Informatics

Faculty of Economics Thesis: “BPMS implementation on the example of a specific process”

Bachelor'S Degree, Business Informatics

Transfer to Saint Petersburg State University

Education record