Bahadir 'Baha' Koseli Ms Email & Phone Number

Texas, United States

Dallas-Fort Worth Metroplex

Hear every citizen's voice, fix every broken experience, and increase customer loyalty. With Qualtrics CustomerXM, you get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, so you can gain a holistic understanding of your customers’ experiences and take the right actions that drive meaningful impact.o Qualtrics Brand Ambassador

Dallas-Fort Worth Metroplex

Qualtrics Experience Management™ Software helps improve the experiences organizations create for every stakeholder, whether they’re customers, employees, prospects, users, partners, suppliers, citizens, students, or investors.With over 13K relying on the Qualtrics Experience Management platform; our solutions make it fast and easy to capture customer, employee, and market insights in one place.2021 Company-Wide Rookie of the Year Continued Success QoQ:2021: 135% 2022: Q1 - 191%

Dallas-Fort Worth Metroplex

Part-Time Voice Actor for shows like Attack on Titan

Dallas/Fort Worth Area

Internet of Things Consultant: Providing top-tier IoT solutions to (SLED) State, City, County, Education, and Special Districts in the Western half of the United States. Expertise in Connectivity, FirstNet, Fleet Solutions, Asset Management, Platforms. Smart Cities, Professional Services, and IoT for Good.o Exceeded goals at 150% QoQo Exceeded 2020 Revenue Individual Quota - $4.5M Goal - $6.85M attainmento First Video Intelligence - Thermal Analytics Sale in AT&T History o Technical Subject Matter Expert for over 40 Sellers and Leaders across the Western half of the U.S.

Plano, Texas

Business Development and Lead Generation for AT&T's top class Fleet Management Solutions in the Enterprise, National Business and SLED sectors. Responsible for the Western half of the United States. Managed, retained and grew customer relationships.o Fleet Management SME and Relationship / Business Development Manager with multiple vendorso Customer Success Manager for Key accounts including: Boeing, State of California, USAA, Loomis, LSG Skychefs o RFX Team Lead (Ranging from 5 to 150K units per deal)o LinkedIn Sales Navigator Team Lead o Programs Lead for U.S. o Funnel/Sales Manager for over $150M in opportunities o LinkedIn Sales Navigator User and Administrator

Dallas/Fort Worth Area

Lead Product Marketing Manager in the Offer Strategy and Management arena working with AT&T's world class spectrum of products, specifically working with Business Enterprise solutions.First role post Leadership Development Program. o Offer Strategy Manager for the Multiservice VPN solution- The MSVPN solution is an AT&T Static Hybrid VPN which provides private and public Wi-Fi solutions with a highly secure connection to their Virtual Private Network. - Developed Business Case for Multiservice VPN solution justifying $2 Million Tech Development and other costs related to solution Launch- From Ideation, to Planning, Solution and Tech Development, Pricing, Marketing Plan Development and Execution, and Go to Market in 4 months- Strategic Planning for AT&T Virtual Private Network portfolio solutionso AT&T SD-WAN Strategy o AT&T Wi-Fi Enterprise - Program Management Office Manager - Led teams of Tech Dev, Sales, Project/Program Management, DevOps, Testing, Technical Architecture, and provider- Program Management Lead for $700M/yearly portfolio - Created and delivered weekly Officer level readouts - AGILE Methodology Team Lead

Plano, Texas

AT&T Partner Exchange - Service Delivery Group Bahadir's third and final rotation in the Leadership Development Program with AT&T. He is serving as a Regional Operations Manager in the AT&T Partner Exchange Group. o Project Manager in Service Delivery Organizationo Emerging Business Market Channelo Order Management o Created Outlier Management Trackero Process Improvement o Data Analyticso Dashboard/Scorecard Creation

Arlington Heights, Il

As a second rotation in the Leadership Development Program, Bahadir has been placed in the role of an Integrated Transport Management Services Manager. He is responsible for 70+ customer service specialist agents. o Global manager of on-boarding, training, and execution for all centers (6 U.S. 2 overseas)o Co-Created SASHA Expert Training Program - Reduced training costs by 50%, and increased effectiveness by 70%o Monitored, engaged, and resolved escalations ranging from level 1 managers to C-level escalationso Interviewed potential new agents o Customer Service Manager - Supporting AT&T Products including, not limited to: AT&T Teleconferencing (AT&T Connect), LNS (Local Network Services), MIS (Managed Internet Services), BVOIP (Business Voice Over Internet Protocol), Microsoft Lync/MS Hosted Lync. o Managed top tier accounts: - IBM, Zimmer, American Airlines, NYSE, Mondelez, and other Enterprise and SMB level customers

Greater Chicago Area

Bahadir served as a Construction and Engineering manager for the the Greater Chicago Area, with an outstanding team of technicians that are responsible for the build, maintenance, and removal of equipment of the best in class network in the Chicagoland area. Bahadir is responsible for planning, execution, and overseeing of projects in existing Fiber, Copper, and new builds.o Managed construction for the entire City of Chicago for 'Fiber to the Node'​- Created and maintained tracker to track weekly milestones- Lead copper team for project delivery assurance o Managed High Priority Projects- O'Hare Runway and Taxiway Expansion and Renovation- Wrigley Field Renovations - Lakeview Central Office Renovations - Fiber to the Node (FTTN)- FIber to the Business (FTTB)- Fiber to the Premise (FTTP)- Gigapower installation and maintenance o Served as 'duty' manager responsible for all trouble jobs in Chicago and outer suburbs - Average repair time for downed services is 8 hours while duty managero Created a new inventory management system for the City of Chicago - Cut inventory management time by 90% - Accuracy of inventory increased by 50% - System provided real time information .o Created reporting system for DEG (Digital Electronics Group) manager - Provided most up to date figures (versus a weekly run report) - Visual objects (Automatically updating visuals) increased visibility and understandingo Held Training sessions for Managers - Excel, Outlook, SAP, Business Objects, and other essential business software trainingo Created and maintained cloud systems for AT&T Constructiono Chaired and executed the position of Safety and Security Manager for all construction garages in Chicago - Spearheaded continual issues with safety and quality - Figures increased by 60% (both safety and security)o Continually performed safety, quality and efficiency inspections on all technicians

Plano, Texas

o Full time opportunity allowed Bahadir to interact with all finance officials including CFOo Conducted quantitative analysis on financial data to forecast and assess risko Enhanced operational efficiency by 75% by introducing innovative data analysis methodso Worked closely with Customer Unit management to provide accurate and actionable data o Created and executed training material for all new internso Develop detailed spreadsheets to identify trends and monitor financial stabilityo Created and taught training courses and materials- Trained in SAP, Business Warehouse and Microsoft Office toolso Worked with Sprint, T-Mobile, MetroPCS, Cricket, AT&T, and other ma and pa telecom companies- Promoted to the AT&T account

Dallas/Fort Worth Area

o Lead store in business sales and specialized in business accountso Specializing in all business accounts through retail storeo Only employee to meet and exceed quotas for two months straighto Bahadir individually generated an average of $25,000 daily through retail storeo Managed and mentored 30 employees

Master Of Science (Ms), Marketing, Masters

Activities and Societies: Alpha Kappa Psi - Professional business fraternity, Dean's Council, DEI - Delta Epsilon Iota - Honor Society.

Data Driven Marketing, Marketing, Complete

Data Driven Marketing degree

Business Administration, Marketing

Activities and Societies: International Students Club, Global Business Society, School Soccer Team, Tour Guide for Visitor Students.

Dual Degree - Gb And Ba, Global Business, Business Administration

Activities and Societies: Alpha Kappa Psi - Professional Business Fraternity, Management Honors Program, Dean's Council, Student.

Associate Of Science (A.S.), Business

Activities and Societies: Spanish Club, Turkish Club, Business Mastery Club, ToastmastersReceived Associates degree along with high school.

High School Diploma, Robotics Technology/Technician

Activities and Societies: Spanish Club, Robotics, Speech clubFirst two years of high school completed at Richardson High School. Completed.