● Network administration: • Planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware and software.• Performing network design and capacity planning.• Implementing and maintaining policies, procedures, and plans for network resource administration, appropriate use, and disaster recovery.• Managing and troubleshooting network servers: Domain Controller (Active Directory) Server, ISA and Forefront TMG server, Sophos XG Firewall, DNS Server, DHCP Server, Print server, Backup Server, and Electronic Documentation Server.• Managing security solutions.• Managing all network hardware and equipment, including routers, switches, access points, and UPSs.• Ensuring network connectivity of all workstations. • Securing and packing up data and Network infrastructure. ● Desktop Administration: • Analyzing and resolving hardware and software computer problems.• Performing installation, configuration, maintenance, and troubleshooting of workstation hardware, software, and peripheral devices.• Administering hardware and software upgrades.• Administering and maintaining user accounts, permissions, file sharing, access rights, and Internet use policies.• Training the company’s employees. ● Implementing Electronic Documentation Project. ● Webmaster for four websites and email accounts. ● Managing CCTV and Time Attendance systems. ● Implementing the ERP System.

Network Administrator. Desktop Administrator.Technical Support.

Technical support for computer Software and Hardware.