Provide excellent customer service managing and motivating a team to increase sales and ensure efficiency.dealing with staffing issues such as, conducting appraisals and performance reviews, as well as providing or organizing training and developmentControl sales staff of 8 employeesControl petrol expenses, and authorize petty cash payment ensuring standards for quality, customer service and health and safety are metAchieve branch sales goals through new marketing idea. organizing special promotions, displays and eventsReporting all regular and financial transaction to management. responding to customer complaints and commentsupdating colleagues on business performance, new initiatives and other pertinent issuestouring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues handled cash, credit cards and cheques.

Visiting different merchants.Questioning request, needs and problems of existing merchants to make sure that merchants benefit from the best service possible Bringing new merchants to acquiring business Prepare all needed data that the bank might need to prepare offer for new merchants Finalizing agreement through convincing merchants of offer stated by bank and bringing all needed documentsControl on data that is inserted in to VTSA form (this is a form that is needed by the processor–Network International-that includes merchant detail such as activity ,address, contact person….)to open a file for each and every merchant Preparing schedule of merchant visits for pos(point of sale) machine installation ,check up on machines , requesting needed documents educating merchant on machine Dealt with customers enquires on the telephone and resolved any complaints quickly and efficiently.