Bahaa R. Mahmoud Email & Phone Number

الجيزة, Egypt

o Lead IT projects, including the design and deployment of new IT systems and services,o Find and manage new ERP, Software and tools to help company to develop, (Odoo ERP System)o cucm cisco installing and configurationo Manage Odoo.sh accounto Implement ERP modules (inventory, Purchase, Accounting, Manufacturing, Sales,…)o implement SalesBuzz Software to manage branches and distributors salesmeno Build PowerBi reports based on SalesBuzz Databaseo select Samsung Knox… Show more o Lead IT projects, including the design and deployment of new IT systems and services,o Find and manage new ERP, Software and tools to help company to develop, (Odoo ERP System)o cucm cisco installing and configurationo Manage Odoo.sh accounto Implement ERP modules (inventory, Purchase, Accounting, Manufacturing, Sales,…)o implement SalesBuzz Software to manage branches and distributors salesmeno Build PowerBi reports based on SalesBuzz Databaseo select Samsung Knox as MDM software to manage Salesmen deviceso Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructureo Manage Company Firewall, policy and VPN Connection with other Company siteso Help define IT infrastructure strategy, architecture, and processeso Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needso Assess vendors and develop test strategies for new hardware and softwareo Troubleshoot hardware and software issues related to internal ITo Cisco :( routers. Switches) installation and administrationo Network infrastructure :( DNS/ DHCP/etc)o Effectively managed organization, network, software, and cloud infrastructure for a fast-growing startup Show less

القاهرة, Egypt

o Manage day to day the IT full Business Operations to ensure the stability, integrity, and efficient operation of the information systems infrastructure.o Operate and administer computer and telecommunications software, networks and information systemso Plan, organize, direct, control and evaluate the operations of information systemo fortigate Firewall installation and maintenanceo Ensure technology is accessible and equipped with current hardware and softwareo… Show more o Manage day to day the IT full Business Operations to ensure the stability, integrity, and efficient operation of the information systems infrastructure.o Operate and administer computer and telecommunications software, networks and information systemso Plan, organize, direct, control and evaluate the operations of information systemo fortigate Firewall installation and maintenanceo Ensure technology is accessible and equipped with current hardware and softwareo Troubleshoot all technology issueso Manage the maintenance of PC networks including file servers, workstations, printers, other peripherals, Internet access, and email and network security.o Manage, monitoring, maintenance, development, upgrade, and support of all current IT systems, operating systems and software applications.o Manage and develop IT staff, including, training, evaluation, guidance, discipline.o Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.o Manage windows domain account.o Manage Google email accounts.o Maintain use of office equipment, including phones, copy machines and printers from the technical perspectiveo Set up and monitor data backups to ensure work products are protectedo Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements.o Troubleshoot hardware, software and network operating systemo Monitor and maintain technology to ensure maximum access Show less

Maadi, Cairo Governorate, Egypt

o Windows Server 2003, 2008 and 2012 installation and maintenanceo ISA Server 2006 with (Surf Control, GFI Monitor), TMG 2010o FortiGate Firewall installation, SD-WAN, policy setup and maintenanceo Backup Servers (Symantec Backup Exec, BrightStore, KLS, GFI Backup), Implementing and administer backup plan for business emails and datao Mail Servers (Exchange, Hmail)o ManageEngine ServesDesk (Enterprise Help Desk system)o Kaspersky Administration Kito Manage support… Show more o Windows Server 2003, 2008 and 2012 installation and maintenanceo ISA Server 2006 with (Surf Control, GFI Monitor), TMG 2010o FortiGate Firewall installation, SD-WAN, policy setup and maintenanceo Backup Servers (Symantec Backup Exec, BrightStore, KLS, GFI Backup), Implementing and administer backup plan for business emails and datao Mail Servers (Exchange, Hmail)o ManageEngine ServesDesk (Enterprise Help Desk system)o Kaspersky Administration Kito Manage support, website, and marketing teamso Integrate Email Validation, email lists cleaning and Bulk Email serviceo setup and maintain Servers, Switches, and Storageo Performs technology needs analysis and infrastructure designoo Implementing and configuring head office centralized Active Directory, DHCP ,DNS and File Server.o routers , modems, and Switch installation and administration Show less

Ras Sedr, South Sinai, Egypt

• Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks;• Talking staff/clients through a series of actions, either face to face or over the telephone.• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.• Replacing parts as required.• Providing support, including procedural documentation;• Following diagrams and written instructions to repair… Show more • Installing and configuring computer hardware operating systems and applications.• Monitoring and maintaining computer systems and networks;• Talking staff/clients through a series of actions, either face to face or over the telephone.• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.• Replacing parts as required.• Providing support, including procedural documentation;• Following diagrams and written instructions to repair a fault or set up a system.• Supporting the roll-out of new applications.• Setting up new users’ accounts and profiles and dealing with password issues.• -Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.• Coordinate company staff to accomplish the work required to close.• Develop and implement special sales activities to reduce stock. Show less

Ras Sidr, South Sinai Governorate, Egypt

Mousa Coast

IT Manager

Tedata

• Lead, evaluate, direct, motivate a team of technical support specialists.• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.• Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).• Configure software to connect to Internet application servers.• Provide training to clients in the use of system and applications as related to Internet.• Obtain general understanding of… Show more • Lead, evaluate, direct, motivate a team of technical support specialists.• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.• Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).• Configure software to connect to Internet application servers.• Provide training to clients in the use of system and applications as related to Internet.• Obtain general understanding of application operations related to company offered services. Show less

Egypt Nasr City Branch

Training

Egypt

website it support & marketing

Egypt

Bachelor'S Degree, Information Technology

Bachelor'S Degree