At Makki Group, I’m expected to lead the development and management of our online stores, driving the digital strategy that powers our e-commerce platforms.My approach integrates technology and strategy to optimize every aspect of the e-commerce process, from user experience to logistics.I believe in continuous improvement, using data-driven insights to enhance our platforms and increase customer engagement.

> At Nikan, we make business personal. As a customer-centric organization, we help brands identify and target key customer segments to deliver personalized brand experiences. Our solution’s methodology takes a holistic approach where each brand interaction is designed to create a meaningful moment that drives advocacy and long-term customer growth.> We believe strategy and program design is continuous. A loyalty program should influence behavior as customers change and grow over time. It should be driven by data insights and delivered through optimal campaigns and meaningful customer experiences.> Advantages:+ Maximize customer interaction+ Getting the most from businesses, products & services+ Customer retention for businesses+ Maximizing customer lifetime value

As a Standards Engineer at Eniac, I was involved in driving the company’s efforts to obtain the ISMS (Information Security Management System) certification. My role primarily focused on conducting research and extensive documentation to align our processes with ISO/IEC 27001 standards.