digital marketing Maximum is a full-service digital Marketing Agency offering services from design and development to marketing your website. Our Motto : Your Success Is Our Success

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•Multi-skilled team is related to planning and development department, supporting all the customer care queues and operational back office such as :- Project management, User acceptance Testing , Social media ,Data Analysis ,complaint team, HR , consumer queues , enterprise queues, and risk management Area •Exceeding Expectation Yearly appraisal for 3 Years over 120 Person

-Handle inbound calls received from internal and external customers & provide them with all required information related to the company products and Services.-Ensure that customers problems are managed on an end to end basis including trouble-Shoot customer problem & try to fix it & ensure that the customer feedback is satisfactory.-Handle cases received on productivity system According to Service level in a definite time to reach the best handling time with a perfect quality to ensure high customer satisfaction.-Manage the customer relationship through handling the calls & avoid escalating calls in an efficient and timely manner.-Create a smooth communication channel with different departments to resolve customer problems and requests when needed

• The Main Connection Between (Supplier , Marketing And Sales Team , Custom Clearance Team )• Negotiating on the product price to meet the recommended shelf price• Reach an agreement in shipping terms and payment methods• Successfully managed the project to make sure about desired quality

• Leading 25 Sales Member • Successfully managed sales team Performance And Development • creativity ideas for direct marketing • Invented award-winning methods for exceeding expectation Stars • Successfully managed projects to record 20 % Sales growth • Excellence Training program.