Responsible to evaluate, launch, manage and build given revenue for the newly formed business vertical in Dialog Axiata PLC.• Derives competitive conceptions of products with a clear focus on delivering what customers want • Collaborates with agile delivery teams• Manages incidents, acts as trouble-shooter, solution reviews, and on-boarded clients/customers Worked with KPIs and Change requests• Determines budgets, and Analyses the competition reports• Elaborates Marketing plan to increase Sales and Brand positioning

Oversee the effective management of the enterprise product portfolio consisting of nearly 35 products targeting Large Enterprise, Large and Medium Business & Small and Medium Business.• Performed evaluation on SDWAN for Dialog.• Performed detailed evaluation on Security as a Service for Enterprise Customers.• Spearhead the Technical aspect of the Special Government projects.• Managed product portfolio roadmap and strategy for enterprise market as well as align the product strategy to the overall company strategy.• Took charge of evaluating and introducing new products to the Enterprise Market.• Ensured proactive monitoring of the lifecycle and discontinue or replace the declining products or technologies.• Collaborated closely with sales teams to achieve the company target.• Maintained close relationship with partners and suppliers.

• Worked on Cumulus (Dialog Cloud) products. Identified and developed new products and solutions for Enterprises using the cloud infrastructure and IDC. • Found solutions and products targeted for Large Enterprise and Medium Enterprise. Eg. Fixed voice, VPN, LTE, Wi-Fi etc…• Analysed Sales team input and competitor products and improved to the products in the current portfolio to attract the market. • Performed market research, identified market gaps, designed products to meet the requirement.• Conducted profitability analysis, product implementation and market strategies for new products introduced.• Trained sales team and other stake holders on the new products. • Evaluated devices and negotiated with third party vendors.• Added new devices and solutions to the portfolio.• Identified the obsolete technologies and products in the portfolio and work with core technical teams to convert them to latest technologies in a cost effective manner.

• Design, Develop, Implement, Manage and extend consultancy for Corporate customers on their end to end ICT requirements.• Project Management, evaluation, and hosting of CISCO MPLS based IP-VPN [Data, Wi-Fi, IP /ISDN VCON & VOIP] solutions.• Technical front end for Marketing and Corporate Account Management for MPLS based Data/voice solutions. TDM based legacy and high-end Voice communication platforms integrated to PABX systems. • Designing and implementation of policy based (QoS), Layer2 and Layer3 [Dynamic Routing protocols & Static] routed and switched networks.• Project Evaluation [Technical designing, financial modeling & costing, overall feasibility], Management and Implementation.• Project planning and management for Corporate RFP/RFI requirements.• Integrator, vendor, and portfolio management for comprehended project management and evaluation• Supervision and Management [Team work and Leadership] of Technical subordinate teams for implementation, maintenance and troubleshooting of designed & deployed solutions.

• • Maintained the corporate customer networks. • Provided guidance and leadership for field teams in customer end installation and troubleshooting. • Led the TAC staff in providing necessary in house trainings.• Maintained a good relationship with the customers and providing them the necessary advice and support to maintain, improve their telecommunication network. • Managed the CDMA TAC team and met the given SLAs in CDMA fault handling.• Accomplished the island wide CDMA fault clearing operation handled by outsourced teams and looked after stock purchasing, stock delivery, payments, and related to the operation.• Served as the solution engineer of enterprise base, manage successful design and implementation of many large-scale projects as well as small projects across Large Enterprise / Large & Medium and SME bases.• Worked with all segments of customers helped in having solid understanding of their ICT requirements and the factors considered in different verticals of business.