Exceptional interpersonal skills is a key underlying strength. I have the ability to manage simultaneously, people, processes and technology, in order to attain the business’ strategic objectives. My management experience encompasses key accounts (and key account teams), contact centres and media monitoring. I have managed business relationships on all levels including subordinates, colleagues, consumers, corporate accounts, partners, strategic alliances and channel partners/ resellers. I gained a deep and broad management skill-set during the merger of Nedtel Cellular and Nashua Cellular, which evolved into Nashua Mobile. As Nashua Mobile grew and developed, we managed change as we adapted to the dynamics of the company. I drafted and implemented many of the operational processes. My aim is to simplify complexity and enhance efficiency, through process standardisation and automation where feasible, to focus on engaging with people.I have managed various business projects aimed at: (i) increasing revenue and/or enhancing our brand; (ii) engaging with untapped markets; (iii) implementing, enhancing and managing service delivery consistently.From a leadership and transformation perspective, I have successfully established and driven teams of people with disparate skill/ motivation levels, to deliver on the objectives outlined by the business, through ongoing coaching and mentoring. I firmly believe in the abundance mentality and synergy. Colleagues have described me as a resourceful, dynamic leader, with passion and charisma, who seeks creative solution-orientated options to address daily challenges.