Bahrom Abdoulloev Email & Phone Number

United States

Provider Data Management - BSA IV

Newark, New Jersey

● Engages in the projects with the focus on data analysis of the existing healthcare data and produces actionable insights that lead to cost-saving opportunities, higher flexibility of the benefits system and timely deliverables. ● Using data-driven techniques, works to improve the quality of business and technical requirements to model the health insurance products and benefits.● Builds dashboards and reports with data visualizations in Excel using various data sources that contain KPI metrics and teams SLA targets sent to VPs and directors.● Designs modeling quality metrics tool and implements quality improvements activities, resulting in the increase of the overall team quality score from 90% to 99%.● Performs data analysis that focus on identifying trending errors and facilitates calibrations sessions to improve data quality.● Implements citations tracking report for quality audit team to perform extensive data analysis and identify the main root causes of data citations and steps to mitigate them.● Activities above with quality audit team, resulted in the decrease of audit error citations rate by 95% during the last 4 years.● Thorough understanding of health insurance products, benefits, federal and state mandates enable to capture accurate and detailed business requirements.● Strong communication skills that help to present value-added findings from extensive data analysis to senior management.● Supports several operations teams in the Service division by providing quality review of production issues that come to the area and ensures they are properly triaged and resolved.

Newark, New Jersey, United States

● Participated in the project to develop a comprehensive library of healthcare products and benefits, integrated with the downstream distributed systems. ● Participated in the project to develop a comprehensive library of healthcare products and benefits, integrated with the downstream distributed systems. ● Responsible for working with program stakeholders and subject-matter experts to analyze the underlining business needs, gather and document the business requirements and functional specifications.● Played a key role in the data migration phase, by assisting in managing the data mining and quality teams of more than 10 resources. ● Provided work assignment to teams and tracked their daily progress. Worked on data and quality issues from the team members and provided guidance and resolutions. ● Developed scorecards and dashboards to track and analyze the performance and productivity metrics of those resources.● Provided weekly data migration reports to senior management and project stakeholders. Kept them informed on the issues impacting migration goals, offered alternatives, estimated resource needs and provided forecast on the future project milestones.● Worked closely with the project director by engaging in activities to develop project KPIs, dashboards and data insights.● Worked with the implementation vendor to ensure production issue logs and testing defects were handled according to established priorities.

Omaha, Nebraska, United States

● Responsible for coordinating and managing the end-to-end implementation of each service request, including stakeholder identification, meeting facilitation, process documentation, gathering business requirements and business rules, creating workflow diagrams.● Using home-grown business requirements questionnaire gathered business requirements of IT fulfillment teams from various levels of IT infrastructure, to build their customized and unique service request workflows.● Translated business requirements into functional specifications, managed changes to such specifications and provided extensive communication updates to business fulfillment and developing teams.● Assisted project manager in developing project plan and making sure that deliverables were obtained in timely manner.● Coordinated meetings with the development team to discuss the capabilities of the application, explain business needs and determine the possible enhancements and changes.● Coordinated quality assurance procedures, including UAT, developed test plans spreadsheets with test cases and test scripts to validate each functionality.● Documented functionality issues post-production, necessary changes that evolved after testing activities and submitted them to the development team.

Master Of Arts (M.A.), Economics

Bachelor Of Arts (Ba), Economics