Designing, Implementing, Developing and Supporting Client Management Systems

Available for Systems Management Consulting.

Responsible for maintenance of Audio/Video (including audio systems and projectors) and video conferencing systems. Was involved with installation of Audio/Video and the distance learning system of new extended campus. Also responsible for media server administration and development.Distance Learning Department Intern, (180 hours, January 2011 to May 2011) Developed and implemented a video content delivery system for instructors to share videos in flash format for use with in ground, online, and distance classes.

Handled technical troubleshooting in both home and business environments, including slow-downs, Data Recoveries, Hardware malfunctioning and System crashes. Also designed and implemented networks for homes and businesses, and banks.Selected Contributions:Designed and implemented a network for the North Platte Branch of Sandhills State Bank.Customers where consistently happy with quality of service offered, and specifically requested me upon return for any other services.Met high service standards (did things right the first time).Saved several companies money by offering solutions that involved upgrading current computer systems as an alternative to replacing them altogether.Set up networks for homes and businesses (ran cabling, installed routers and switches, set up routers accordingly).Brought knowledge of new technologies to the table for home and business users alike (Windows 7, XP mode, etc.).Set up remote desktop solutions for business personnel to work from home.Performed system upgrades on a wide variety of platforms both on AMD and Intel machines.Contract Work for multiple clients (2007-2010)Custom built systems for clients based on individual needs.Installation of operating systems (Windows XP/Vista/7, openSuSE Linux, Red Hat Linux).Installation of hardware (Motherboards, PSU, CPU, RAM, Optical Drives, Hard Disk Drives, Floppy Drives, Video Cards).Installation of Anti-Virus / Security Software (Trend Micro, Norton, McAfee, AVG, Microsoft Windows Live One Care, Microsoft Security Essentials).Virus Removal using both tools (Safe mode and Malwarebytes, Combofix, Windows Live Safety Scanner, SuperAntiSpyware) and manual methods (Sysinternals Process Explorer, msconfig and watching what/where services cause problems as you enable things one by one).Installation of home networks (wired and wireless).Securing of home networks (Firewall Installation, Security Software Installation, WEP, WPA/PSK, UPnP, and Port Forwarding).