Baiba Kittele Email & Phone Number

Riga, Latvia

Facilitate process management tasks and provide administrative assistance to program and projectmanagement team members. Take care of administrative tasks in project management area, such as: setting up internal tools for time tracking, creation of tasks in time tracking system, managerial documentation updates, facilitation of meetings, producing meeting notes, tracking action items. Perform data mining and analysis, prepare various internal and external reports and monitor the required indicators. Continuously analyse the existing related processes and search for opportunities for improvement and increase of efficiency, propose and facilitate the implementation.

Latvia

Representation of Project Office. Manage, consult, support and evaluate Project Office team and consultant performance on a regular basis. Plan and manage team activities and tasks to reach the determined business targets. Continuously identify ways to improve Project Office service provision processes and policies to reach organizational goals and ensure alignment of services with industry standards and best practices. Provide monthly reports to direct manager on team activities and utilization indicators. Participate in recruitment process of new team members. Participate in regular calls with company’s group representatives on related projects, that the team is working on. Support the company management, team leaders and employees in issues related to projects.

Latvia

Support the provided projects by coordinating all the activities related to these projects. Plan, communicate and track/report the activities in the project processes, for project structures to document and manage according project plans in appropriate project planning system. Ensure effective flow of project information and documents. Take minutes of project meetings and prepare presentations.

Latvia

Lead and direct the customer service team toward for order management execution excellenceand recognized customer focus. Take care of given customer portfolio including key account (order management, customer claim handling, issue solving and coordination, related daily operations). Business partner for powder product line. Communication with external customers and auditors, internal partners in supply chain and in the organization (e.g. planning, logistics, sales, product line management, finance, credit).

Latvia

Outgoing payment processing, money transfers (ERP system based and manual payments inonline banking platforms) and reporting (scheduled and ad-hoc, e.g. cash flow forecasting). Improvement of departmental processes and work instructions, counselling/training of youngeremployees. Communication with internal customers and external partners.

Latvia

Distribution of daily work responsibilities of customer service representatives and car valuationspecialists, control of the job execution and quality. Definition and arrangement of processes, growth and quality assurance, including implementation and updates of work instructions, organization and conduction of trainings.

Latvia

Coordination of identification, analysis, development of proposals and their implementation to harmonize existing processes and to implement process improvements within various functions in Global Business Services (GBS) in Riga. In addition to that the function includes a lead or support role for implementation of global Cytec projects in GBS.

Latvia

Invoice processing using Kofax software and SAP as ERP system. Pro-active follow up with various parties in the organization to resolve issues. Dealing with vendor inquiries.

Latvia

Ensure effective and high quality customer service to employer's clients. Team management and motivation according to company policies and procedures. Work planning/ time and attendance.

Latvia

Full range of customer service to assigned employer's clients by phone, fax or e-mail, including handling of incoming and outgoing calls. Data input in clients' programs and other back office tasks.

Professional Master'S Degree, Project Management

Ba In Arts, International Cultural Relations Latvia – Italy