• Gaining experience in government and business contract management, ensuring compliance with federal and state regulations, and maintaining GSA schedules. Preparing contracts tailored to Carahsoft's IT solutions while coordinating with multiple departments agencies to promote government contract utilization and compliance.

• Configure and troubleshoot Cisco VoIP phones, Webex Room Kits (including Room Kit Pros, Minis, and regular Kits), and other AV/VoIP equipment in CUCM; install, upgrade, decommission, and monitor collaboration equipment including Cisco Expressways; engage with contracting companies and customers to resolve incident tickets.

• Licensed in Virginia Life Insurance; collaborated with underwriters and other professionals to customize policies, ensuring compliance with State Farm's standards and regulations.• Utilized advanced software tools (PreciseFP, ECRM, NECHO, ABS) and technology platforms for efficient document management, policy tracking, and client communication, enhancing service quality and client satisfaction.

• Utilized advanced analytical tools for data analysis and research to support client engagements and develop strategic recommendations; collaborated with remote cross-functional teams through digital platforms to create comprehensive solutions tailored to client needs.•Leveraged mentorship and hands-on remote consulting experience to enhance consulting skills, optimize client-centric solutions, and improve collaborative.

• Developed innovative Marketing Campaigns infused with Marketing Psychology principles to advance Heifer International's mission. Executed Fundraising Campaigns and supported the team at Heifer to meet and surpass financial goals, leveraging insights gained from prior experience partnering with Edifis.