Biju Mani Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

 Worked as the technical lead for the team in resolving issues.  Designed, Implemented, Upgraded and maintained Microsoft Technologies in a highly demanding environment. Installed, upgraded and managed Windows servers (2008 R2, 2012 R2, 2016 and 2019), Active Directory, ADFS, Group Policy, WAP( Web Application Proxy), WSUS, DNS, DHCP, IIS, ADFS, SCCM 2012,1606, 1802,1902 (Latest Version – Upgrade Consecutively when the new version is available) Installed, Managed and upgraded Microsoft Exchange 2013 and 2016 in High Availability (DAG).  Installation and management of HYPER-V and Virtualization in a clustered environment. Created, tested, deployed and distributed Operating Systems (Window 7, 8.1 and 10) task sequences and Application Packages through SCCM. Monitoring and preventive maintenance of systems using System Center Operations manager 2012 R2.  Hardware Maintenance, Upgrading Server Hardware’s, Drivers, Operating systems and Firmware’s Configured and maintained enterprise network devices and VPN (routers, switches).  Provided guidance, Training and mentorship team members and new hiring. Backup, Restore, Disaster Recovery, Anti-Virus, Email Spam Filtering Management. Hardware and software vendor management, Testing of new products and implementing it. Managing SharePoint sites, Libraries and its permissions, Microsoft Dynamic NAV Administration. Managing and maintaining multifunction peripheral (MFP), telephone systems.

Bangalore, India

 Manage and collaborate with third party suppliers and ensure that their performance and provision of services and quality are in line with our expectations and enable us to meet or exceed service levels L3 support for Windows Server 2003, Windows Server 2008, Windows Server 2012, Active Directory (AD), DNS, DHCP, Group Policy related issues. Server builds, upgrades, migrations and patch management. Change management (Service Now) related to server upgrades and software installation. Managed the Microsoft infrastructure with 30,000 users and more than 3000 servers in VMware and Physical Environment. VMware 5.1 management, vMotion, Managing, Monitoring and Troubleshooting HA Clusters, Snapshots, Cloning, Creating Templates from VM’s, deploy VM’s from templates and allocate resources

Bangalore, India

 Migrated 147 windows 2003 Domain Controllers to Windows Server 2008 for one of the largest Mining Industry clients with employee strength of 120000 as part of the AD migration project with minimal downtime.  Provided Troubleshooting of AD replication issues, DNS, DHCP, RAID, and Group Policy related issues. Prepared Tech plans and Build Sheets for server builds and AD migration. Mentored a team to achieve the expected result. Performed SME leadership and verification for critical changes. Coordinated with project managers, LSP's and other resources for the successful completion of projects. Technical training and knowledge transfer to the team whenever they required. Created and Managed Virtual Machines and Templates

 Management and provided troubleshooting for ADS, Group Policy, DNS, DHCP. Performed AD authoritative and non-authoritative restore operations. Provided troubleshooting for AD replication issues, DNS, DHCP, and Group Policy related issues. Building custom installation packages and deployment, Windows Software Updates, Scheduling Software Installation and creating packages for installation through SCCM. Exchange 2010 Server Administration. Operating system Deployment with customized images (Windows 7 and Windows servers), task sequences and the driver catalog operating system deployment using SCCM. Hardware maintenance Prepared operational and technical documentation for AD, SCCM, and fileserver. Installed and published various applications and software’s through Group policy as well as SCCM. Applied Various Security policies through Group Policy including USB storage disabling.

Bangalore, India

 Work closely with Software developers, Vendors, Manage inventory and Procurement of new devices. Actively Participated in IT Security Auditing, Implementing and maintaining ISO 27001 Certification. Hands-on experience in ADS, Group Policy, DNS, DHCP. Installed, configured and maintained Exchange server 2007 and 2010. Hands-on experience in Veritas Backup exec for Exchange 2007 & Windows Servers. McAfee e-policy orchestrator installation, maintenance & troubleshooting. Installation and configuration of SCCM 2007 Server and WSUS, Extends AD schema for SCCM installation. Installation of various applications through SCCM. Applying Various Security policies through Group Policy including USB storage disabling  Maintained LAN/WAN, Cisco Routers and Switches.

Bachelor Of Arts; Post Graduate Diploma, Economics

Advanced Diploma In E-Commerce, E-Commerce And Sytem Administration

Post Graduate Diploma In Computer Application, Computer Application, B