Bailee Jordan Email & Phone Number

Mckinney, Texas, United States

• Front office medical administration tasks / medical insurance verification
• Calling providers for referrals and patient demographics
• Specific training for new hires and temps
• Manage all inventory orders required for our front office staff

Denison, Texas, United States

• Call center for medical claims, benefits, and eligibility
• Proficiency in PPO/HMO/Medicare based plans
• Managing large value inbound calls while maintaining/exceeding company expected KPI
• Claim adjustments and confirming claims were submitted correctly, submitting appeals, and teaching providers how to properly submit claims
• Explanation of policy to members

Plano, Texas, United States

• Managing flow of incoming prescriptions (typed, billed, and filed intake)
• Oversaw weekly orders for stock of supplies and medications
• Assigned to this store to recover low corporate scores / low customer satisfaction and was able to turn over those scores in a six-month period

Allen, Texas, United States

• Inventory Specialist
• Checking in outside vender and warehouse orders / rotating stock
• Solving insurance issues from commercial insurance to Medicare part B&D
• Consistently working with patients to help better the pharmacy experience