Bailey Biggs Email & Phone Number

Louisville, Kentucky, United States

Louisville, Kentucky, United States

• Oversall 11 clinics front office staff did audits on their schedule, data entry, insurance verification, HIPPA compliance, co-payment collections, Medicare requirements, billing errors and account setup.
• Explained goals and expectations required of trainees.
• Adhered to HIPAA requirements to safeguard patient confidentiality.
• Trained newly hired top talent to fill key positions and maximize productivity.
• Provided constructive feedback and positive reinforcement to keep trainees motivated.
• Maintained up-to-date records of trainee progress and provided regular updates to management team.

• Verified accuracy of client data by running periodic audits.
• Verified insurance coverage for appointments and collected co-payments as required.
• Provided feedback on employee performance based on observed results during training sessions
• Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
• Maintained confidentiality of patient information according to HIPAA regulations.
• Performed data entry tasks related to billing and collections procedures.

Louisville, Kentucky, United States

• Verified insurance coverage for appointments and collected co-payments as required.
• Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
• Maintained confidentiality of patient information according to HIPAA regulations.
• Performed data entry tasks related to billing and collections procedures.
• Processed referrals for specialist care when requested by physicians or patients.
• Answered phones promptly and directed calls appropriately.

Louisville, Kentucky, United States

• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Assisted physical therapists in developing treatment plans for patients.
• Maintained a clean, safe and organized therapy environment.
• Applied hot packs, cold packs and electrical stimulation according to therapist instructions.
• Supported physical therapists in providing aquatic therapy services when needed.
• Demonstrated proper body mechanics techniques to help prevent injury while performing exercises.