Bailey Bowman Email & Phone Number

Wilmington, Nc, Us

San Ramon, Ca, Us

San Ramon, Ca, Us

Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences.

Atlanta, Georgia, Us

• Managed and mentored team of 7 employees, overseeing hiring, training and professional growth of employees• Optimized delivery model to support company growth, evolving client requirements and capacity management• Supported team with 55+ monthly client projects and relationships• Member of core leadership team supporting company strategy, vision and growth• Collaborated with senior leadership and department leaders to streamline and optimize delivery practices• Oversaw daily operations to ensure high levels of productivity• Led projects and analyzed data to identify opportunities for improvement

Atlanta, Georgia, Us

• Assumed one of company's first team lead roles acting as player/coach, technical advisor, escalation point and resource manager for team of 6 consultants delivering technical marketing automation and marketing strategy projects• Refined company's interview, hiring and onboarding practices• Developed self-guided onboarding experience for new employees• Maintained client relationships and provided solutions to clients aligned with Salesforce & Pardot architecture and business needs

Atlanta, Georgia, Us

We make marketing and sales teams wildly successful on the Salesforce platform.• Established as strategic and technical advisor for clients• Managed 8+ client relationships simultaneously, maintaining timeline, budget and specialized solution and technical delivery• Consulted with clients on marketing strategies, marketing technology and delivered innovative, results-driven solutions• Identified appropriate KPIs and reported key metrics from digital campaigns• Developed technical documentation and custom training for solutions delivered• Exceeded goals through effective task prioritization and great work ethic• Proved successful working within tight deadlines and fast-paced atmosphere

Wilmington, Nc, Us

• Defined and documented results-driven marketing operations processes and procedures based on best practices• Tracked and managed marketing department's budget and financials and integrated into closed-loop ROI reporting• Consulted with cross-departmental key stakeholders on program goals and encouraged alignment on strategy • Reviewed and analyzed marketing department's customer acquisition data and campaign performance and made recommendations for improvement• Reported performance and ROI of campaign initiatives• Increased brand awareness through targeted initiatives• Monitored user behavior and lead generation

Wilmington, Nc, Us

nCino is the worldwide leader in cloud banking. With its Bank Operating System, built on the Salesforce platform, financial institutions can deliver the speed and digital experience that customers expect, backed by the quality and transparency that bankers need.• Optimized integration between Salesforce, Pardot and other applications in MarTech stack, strengthening Sales and Marketing alignment• Established closed-loop ROI reporting, surfacing KPIs for campaign optimization insights with Salesforce and Pardot• Defined and implemented custom attribution model in Salesforce• Recommended performance improvements based on KPI analysis• Acted as liaison between Marketing, Sales, Finance and IT• Trained team on Pardot, reporting best practice and advanced automation• Represented nCino as member of Pardot's Customer Advisory Board

Wilmington, Nc, Us

• Planed, developed and executed wide variety of digital marketing campaign efforts leveraging Pardot automation• Established technical Pardot integrations across multiple applications• Coordinated and assisted with implementation of SugarCRM and Pardot integration• Acted as liaison between Marketing and IT

Wilmington, Nc, Us

Assist in developing and implementing a wide range of traditional and digital marketing and communication strategies and initiatives for CastleBranch, one of the top ten background screening and compliance management companies in the nation.• Leveraged Pardot to optimize Marketing's digital marketing efforts• Assisted with strategic alignment of Sales and Marketing• Contributed as member of Benefits Committee focusing on employee benefits, events and internal communication

• Produced and published blogs for CrushIQ’s website via ExpressionEngine CMS• Created monthly newsletter for CrushIQ via MailChimp• Monitored and updated Facebook, Twitter, Google+, Flickr, and Pinterest for Sparkstir

• Assisted in creation of a WordPress website• Prepared press releases• Created first value-added welcome packet and distributed to members• Prepared and executed a petition to the city government with over 250 signatures• Prepared documents for DBA monthly meetings• Creation and sending of bi-monthly newsletters• Managed databases in Microsoft Excel• Updated and contributed Facebook postings for the organization weekly• Collected membership dues from over 70 businesses

Altmba46 Yolk Cohort

Bachelor Of Arts, Communication Studies