Bailey Coleman Email & Phone Number

Murray , Ut, Us

Stockholm, Se

• Exclusively responsible for managing and maintaining hardware and software components on computer stations, production machines, and IT equipment for entire Tremonton facility• Worked closely with machine engineers and data engineers to trouble shoot quality control traceability software and network communication to increase product quality and customer satisfaction• Restructured Wi-Fi signal architecture to solve connectivity issues with MiR Fleet robots reducing the number of robot crashes by 100% allowing parts to be transferred throughout the facility• Standardized entire production VLANs from previous disorganized state for the plant to help global team reach project goals

Provo, Ut, Us

• Created interactive data visualizations and data sources (utilizing SQL, Python, and ETL functionality) to populate Tableau dashboards that portray KPI's to help best understand students' and companies' needs leading to Marriott School 90-100% IS placement• Implemented Agile methodology for a collaborative 6-person team to formalize and standardize processes and procedures for implementing companywide projects and reports• Accelerated and improved data report efficiency by 15% by automating reports using VBA Excel• Conducted weekly team sprint meetings to advance team awareness, understanding of vision, context, and customer requirements while coordinating project advancement with non-technical supervisor

Stockholm, Se

•Installed and managed hardware and software components on computer stations and IT equipment for over 100+ machines resulting in best up to date technical practices•Configured and tuned networking equipment and overall computer network, both ethernet and Wifi to ensure proper and secure business processes•Utilized problem solving and communication skills to evaluate, determine root cause, and collaborate with internal and external technical support to ensure 100% problem resolution•Responsible for maintaining assigned responsibilities related to Microsoft Active Directory and Windows group policy tasks providing secure system privacy•Used SCCM Management Console to deploy network wide updates, push applications, and run scripts.•Clearly document each case, escalation, ETA's, prioritization, and assigning in helpdesk software using Service Now ticketing system